USR Business Data Analyst (Business Data Analyst 2)

Oregon Health & Science University is hiring a Business Data Analyst 2 to support the University Shared Resource Program. The role analyzes and reports business data, maintains data-tracking tools and systems including iLab, supports billing-data integrity, and provides operational and IT support for research cores.

Responsibilities

• The responsibilities include gathering, compiling, analyzing and providing qualitative and quantitative data and presenting the information for use in business planning and administrative decision making
• This position will also develop and maintain tools to track USR Core critical functions that may include capital needs, equipment maintenance contracts and equipment inventories
• This role will also administer the annual USR Core User Survey
• This role will be the point of contact for the iLab system, the web-based management platform used by OHSU to streamline core facility scheduling, service requests, billing, and usage tracking
• This role will also support the IT needs of the USR program which could include various systems/applications such as PowerBI, SharePoint, SmartSheet, and individual website development & updates
• Most of the functions of this position are conducted independently, with little day-to-day oversight
• Gather and compile data from a variety of sources (iLab, OGA, Data Warehouse, BI Marketplace, etc.)
• Analyze data to determine trends, errors and/or anomalies
• Uses computer report generator language software packages or writes routine programs to retrieve, edit, and tabulate data from various databases and files
• Organizes and analyzes data in printouts, tables, graphs, and charts
• Provides guidance to USR Leadership and Core Directors in the use of analytical reporting tools and understanding of the data
• Continuously reviewing tools and systems available at OHSU to ensure consistent, efficient and effective data reporting
• Develop and strengthen OHSU Core data metric reporting to demonstrate the positive impact to the Research community and beyond
• Develop, implement, maintain and troubleshoot data tracking tools to manage critical USR Core critical business functions
• Manage/oversee the iLab system at OHSU
• Support the various IT needs of the USR program and USR Core Facilities
• Oversee the annual USR Core User Survey process
• Act as liaison between core directors and ITG
• Review, analyze and process IBS monthly charges in Oracle with iLab data
• Process monthly external invoices with data from iLab into OHSU Accounts Receivable application
• Review monthly reports to ensure accuracy and resolve any errors as needed
• Represent the USR as appropriate at regional and national meetings such as ABRF
• Provide Operational and Administrative support to OHSU Chief Research Office as needed

Benefits

• Healthcare for full-time employees covered 100% and 88% for dependents.
• $50K of term life insurance provided at no cost to the employee.
• Two separate above market pension plans to choose from.
• Vacation - up to 200 hours per year dependent on length of service.
• Sick Leave - up to 96 hours per year.
• 9 paid holidays per year.
• Substantial Tri-Met and C-Tran discounts.
• Employee Assistance Program.
• Childcare service discounts.
• Tuition reimbursement.
• Employee discounts to local and national businesses.
• Hybrid work arrangement.

Company

• Academic medical center providing patient care, research, and health education
• Portland, Oregon, USA
• http://www.ohsu.edu/
• Founded in 1887
• 10001+ employees

Qualifications

• Bachelors degree in a business field and one year of experience that included analytical, database, spreadsheet and/or financial experience, technical writing, quantitative analysis or use of statistical principles; OR
• Associates degree in a business field plus three years of experience that included analytical, database, spreadsheet and/or financial experience, technical writing, quantitative analysis or use of statistical principles; OR
• Five years of experience that included analytical, database, spreadsheet and/or financial experience, technical writing, quantitative analysis or use of statistical principles; OR
• An equivalent combination of education, training and/or experience
• Must have expert knowledge of and demonstrated success in system analysis concepts and tools
• Knowledge of laboratory and research systems
• Knowledge of quality assurance processes and ability to develop and execute test scenarios, test cases, and test scripts for software fixes, patches, and enhancements
• Knowledge of operating systems and wireless networks
• Must have excellent communication, analytical, and organizational skills: both written and verbal
• Ability to work both independently and part of a team while being collaborative in resolving problems
• Must have demonstrated excellent customer service skills both on the phone and in person

Required skills

• , Quality Assurance

Experience

• 1+ years