Platform Support Data Engineer

Charles Schwab is hiring a Platform Support Data Engineer to ensure the resiliency, stability, and performance of enterprise data platforms. The role supports and optimizes database platforms, deployment pipelines, and application environments, while improving reliability through troubleshooting, monitoring, automation, and operational best practices.

Responsibilities

As a Platform Support Data Engineer on the SAMS Technology team, you will play a critical role in ensuring the resiliency, stability, and performance of enterprise data platforms that support key business capabilities across Schwab

Working within a collaborative and highly technical environment, you will partner with engineers, developers, and business stakeholders to support and optimize database platforms, deployment pipelines, and application environments while helping drive continuous improvement through automation and modern DevOps practices

In this role, you will contribute to the reliability and operational excellence of applications and services by troubleshooting complex production-support challenges, improving platform performance, implementing monitoring solutions, and identifying opportunities to reduce manual effort through automation

You will help maintain and enhance database environments, support application releases, and influence operational best practices that improve system availability, scalability, and efficiency

You will leverage your experience supporting enterprise applications and database technologies to drive meaningful outcomes, collaborate across teams, and help deliver secure, reliable, and high-performing technology solutions that support Schwab's commitment to innovation and client-centric service

Preferred

Experience with SQL Server, Oracle, and PostgreSQL database administration, migration, monitoring, performance tuning, and recovery processes

Experience with CI/CD tools and platforms such as Jenkins, GitHub, Bitbucket, Bamboo, Jira, or Confluence

Experience supporting cloud-based platforms and Platform-as-a-Service (PaaS) technologies

Experience with Splunk, AppDynamics, or similar observability and monitoring platforms

Experience administering or troubleshooting Linux and Windows environments

Knowledge of ITIL problem management and operational support practices

Experience supporting third-party vendor applications and SaaS platforms

Experience within the financial services, banking, or highly regulated industry

Experience establishing database backup, recovery, and capacity planning strategies

SQL Server

Oracle

PostgreSQL

Database Migration

Database Monitoring

Performance Tuning

Database Recovery

CI/CD

Jenkins

GitHub

Bitbucket

Bamboo

Jira

Confluence

Cloud Platforms

PaaS Technologies

Splunk

AppDynamics

Observability Platforms

Monitoring Platforms

Linux Administration

Windows Administration

ITIL Problem Management

Operational Support

Third-Party Applications

SaaS Platforms

Financial Services

Database Backup

Capacity Planning

Benefits

Eligible for bonus or incentive opportunities

Company

Investment brokerage and retirement services with online trading

Westlake Village, California, USA

https://www.schwab.com/

Founded in 1973

10001+ employees

Qualifications

3+ years of experience supporting enterprise applications, software deployment pipelines, database platforms, or related technology environments

3+ years of experience performing database administration, database troubleshooting, performance tuning, or database operations activities

Experience supporting software releases, release engineering processes, and application configuration management

Experience implementing automation solutions and supporting DevOps practices that improve operational efficiency and system reliability

Experience monitoring applications and platforms and using operational metrics to identify, troubleshoot, and resolve issues

Knowledge of software development lifecycles, infrastructure technologies, databases, operating systems, networking, and application support best practices

Experience working in Agile environments and partnering effectively with Agile development teams

Strong analytical, problem-solving, and decision-making skills with the ability to quickly understand complex systems and architectures

Strong collaboration and communication skills with the ability to work effectively across technical and business teams

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience

Experience with SQL Server, Oracle, and PostgreSQL database administration, migration, monitoring, performance tuning, and recovery processes

Experience with CI/CD tools and platforms such as Jenkins, GitHub, Bitbucket, Bamboo, Jira, or Confluence

Experience supporting cloud-based platforms and Platform-as-a-Service (PaaS) technologies

Experience with Splunk, AppDynamics, or similar observability and monitoring platforms

Experience administering or troubleshooting Linux and Windows environments

Knowledge of ITIL problem management and operational support practices

Experience supporting third-party vendor applications and SaaS platforms

Experience within the financial services, banking, or highly regulated industry

Experience establishing database backup, recovery, and capacity planning strategies

3+ years of experience supporting enterprise applications, software deployment pipelines, database platforms, or related technology environments.

3+ years of experience performing database administration, database troubleshooting, performance tuning, or database operations activities.

Required skills

Database Administration, Database Performance Tuning, Software Release Engineering, Application Configuration Management, DevOps, Application and Platform Monitoring, SQL Server, Oracle, PostgreSQL, CI/CD, Splunk, AppDynamics

Experience

3+ years