Data Analyst

Talkspace is seeking a Data Analyst to support product development and data operations for Sentia’s agentic behavioral health platform. The role establishes data warehouse foundations, develops reporting and analytical insights, evaluates platform performance, and collaborates with cross-functional stakeholders to inform product and provider network decisions.

Responsibilities

Develop and refine data visualizations that clearly communicate outcomes, network performance, and user engagement trends to stakeholders

Create automated quality reports and network performance dashboards using Looker and other tools

Deeply understand and analyze user pathways, business outcomes, and the dynamics of our provider/partner network

Conduct thorough quantitative analyses to support business strategies

Utilize your expertise in SQL and Python to manage business and provider data effectively

Collaborate with business, finance, marketing and cross-functional teams to provide data-driven insights supporting product development and provider network operations

Navigate the intricacies of a multi-sided marketplace, understanding different stakeholder needs and market drivers

Engage with both technical and non-technical stakeholders to transform complex data insights into understandable and actionable strategies for enhancing customer service and provider engagement

Work closely with a seasoned Data Science team to leverage advanced analytics in shaping business and network intelligence strategies

Create and present easily digestible and actionable recommendations to senior leadership, influencing key decision-making processes

Build, and maintain robust, documented, and scalable data models (e.g., using dbt) within the data warehouse to support downstream reporting and analytical needs

Collaborate with engineering teams to optimize data ingestion processes (ETL/ELT) and ensure the timely availability of high-quality data

Analyze agentic platform performance metrics

Metrics include model accuracy, latency, conversation depth, and user adherence to behavioral protocols

Preferred

experience with healthcare data (patient outcomes, capacity planning, etc.) a plus

Experience with leveraging GenAI tools is a plus

Healthcare Data

Patient Outcomes

Capacity Planning

Generative AI Tools

Benefits

Comprehensive Medical, Dental and Vision plans coverage

Pre-tax benefits: HSA/ FSA

401k Retirement Savings Program with matching up to 3%

Voluntary benefits including disability, basic life or pet insurance, etc.

Monthly Wellness Stipend to promote mental and physical self-care

Flexible PTO

Remote First Environment

Regular team events, including Wellness Workshops and Team Building Events

Free access to Talkspace products for you and one household member

Friends and family discount

Company

Virtual mental health care platform offering therapy and psychiatry

New York, New York, USA

https://talkspace.com/

Founded in 2012

201-500 employees

Qualifications

3-5 years of experience in an analytical role

BA/BS in a quantitative field like statistics, applied mathematics, economics, computer science, or equivalent experience

Proficiency in SQL, python, and Excel / Google Sheets

Comfortable with statistics and data manipulation

Advanced skills in data visualization tools like Looker or Tableau are essential

Experience with product analytics tools like Mixpanel

Experience with healthcare data (patient outcomes, capacity planning, etc.) a plus

Experience with leveraging GenAI tools is a plus

Required skills

SQL, Python, Excel, Google Sheets, Statistics, Data Visualization, Looker, Tableau, Product Analytics, Mixpanel, Data Modeling, dbt, ETL/ELT, Healthcare Data, GenAI

Preferred skills

Experience with leveraging GenAI tools is a plus

Experience

3-5 years