Product Operations Manager

Stripe is hiring a Product Operations Manager to enable efficient, user-centered product development at scale. The role leads operational readiness and execution for priority product launches, improves operational processes, partners with Product teams on strategic initiatives, and communicates operational metrics.

Responsibilities

Lead end-to-end operational readiness and execution for priority product launches, establishing owners, milestones, decision forums, and launch plans

Continuously examine, experiment, and implement measured improvements to our operational model and processes (e.g. automating tasks, building agentic workflows, developing repeatable methodologies)

Build with a mindset of scale and flexibility for all internal and external stakeholders

Partner with Product teams to help them execute on important strategic initiatives or drive operational scale and efficiency

Build and communicate relevant operational metrics to leadership and partnering teams

Preferred

Prior experience with payments, fintech, and/or high-growth technology companies

Experience working with and translating SQL and working with dashboards

Payments Industry Experience

Fintech Experience

High-Growth Technology Experience

SQL Querying

SQL Translation

Dashboarding

Benefits

This role may include equity.

This role may include a company bonus or sales commissions/bonuses.

This role may include a 401(k) plan.

This role may include medical, dental, and vision benefits.

This role may include wellness stipends.

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. Remote employees are expected to regularly work from home rather than a Stripe office, though they are welcome to come into the office for team/business meetings, on-sites, meet-ups, and events.

Company

Financial services platform for business payments and billing

South San Francisco, California, USA

https://stripe.com/

Founded in 2010

5001-10000 employees

Qualifications

3-5 years of experience in product operations, technical program management, project management, a product ownership role, management consulting or related discipline

Previously worked cross-functionally with product and technical teams

Must have proficiency with Google suite, especially Google Sheets and Google Slides

Experience with AI, automation, or workflow tools to drive operational efficiency

Problem solving and analysis experience (solving business problems - commercial, operational, financial) in a GTM org and/or Sales-oriented environment

A strong track record of delivering complex initiatives end-to-end with multiple stakeholders in a changing, ambiguous environment

Enthusiastic “roll up your sleeves” mentality

Prior experience with payments, fintech, and/or high-growth technology companies

Experience working with and translating SQL and working with dashboards

Required skills

Product Operations, Technical Program Management, Google Sheets, Google Slides, Fintech, SQL

Preferred skills

Project Management

Experience

3-5 years