Project Manager

Billtrust is a provider of B2B accounts receivable workflow and payment software with AI-powered solutions across the full accounts receivable lifecycle. The Project Manager leads multiple technical and SaaS implementation projects, managing resources, schedules, quality, client relationships, risks, deliverables, and project execution through the full life cycle.

Responsibilities

Discuss project requirements based on client’s statement of work (SOW), and have an understanding of data file specifications, data elements, and file transmission protocol

Use communication and leadership skills to establish a common understanding of project timeline, milestones, and expectations on delivery across internal and external teams

Develop and maintain a comprehensive project plan using project management software and execute all stages of the implementation

Host weekly status meetings with clients and proactively track, plan, and report on implementation progress, including hours utilized and targeted go-live date

Assess project issues and identify solutions to meet productivity, quality and customer goals

Monitor change requests and prevent unapproved requirement modifications that result in scope creep

Communicate as needed with third party providers, and effectively manage client expectations

Manage revenue and profit responsibility for projects under direct management

Provide consultative direction, employ good judgment and work in partnership with clients to resolve any potential conflicts or concerns during project execution

The candidate will have significant input and responsibility for quality and timeliness of all project deliverables

Preferred

Project Management Professional (PMP) certification preferred

Project Management Professional certification

Benefits

Comprehensive health coverage

Competitive retirement

Generous PTO and parental leave

Flexible work options

Meaningful investment in your professional development

Company

B2B accounts receivable workflow and payment software

Nashville, Tennessee, USA

https://billtrust.com/

Founded in 2001

501-1000 employees

Qualifications

3-7 years of experience in full life-cycle management of medium to large scale technical/SaaS projects

Proven success as a leader, independently managing complex initiatives, external customers and internal stakeholders

Experience managing SaaS Projects and/or IT projects, with the ability to discuss both technical and business project requirements

Critical thinking to analyze complex situations and independently determine the appropriate course of action

Strong skills and experience in issue resolution, with the ability to influence team members and other stakeholders, and the ability to conduct difficult negotiations

Strong sense of urgency and proven background meeting stringent timelines for project deliverables

Ability to quickly learn organization structure, numerous product offerings, and product configuration options

Ability to proactively identify and address project risks and issues

Excellent organizational skills to manage multiple projects concurrently

Excellent written and oral presentation skills to conduct client and status meetings

Experience with Project Management Tools to execute under accelerated timeframes

Bachelor's Degree, with a technology or business emphasis, or equivalent education/experience

Project Management Professional (PMP) certification preferred

Required skills

Represents the skills you have, click on the tags, SaaS Project Management, IT Project Management, Business Analysis, Resource Management, Relationship Management, Project Risk Management, PMP Certification

Preferred skills

Project Management

Experience

3-7 years