Senior Functional Consultant

Kantata is hiring a Senior Functional Consultant to lead client solution strategy and manage implementations of its professional services automation software. The role includes configuring solutions, guiding clients through deployment, and improving implementation tools and practices.

Responsibilities

• Lead the solution strategy for the core Kantata solution liaising where needed with other delivery specialists to ensure a coherent, consistent and effective solution and implementation program
• Understand Kantata’s technology, product offerings, service offerings, and industries served. Collaborate with the project team and client to understand all technical aspects and ensure the quality of deliverables
• Identify, assess and solve complex business problems. Understand our clients’ business requirements and objectives while ensuring alignment with Kantata's solution and best practices to drive desired business results
• Drive deployment activities such as requirements gathering, functional design, system testing, user acceptance testing, issue troubleshooting and resolution, change management, and training
• Perform the full configuration of Kantata required for the deployment of the solution including custom reports, integrations, and data migrations as needed
• Consult on both industry and Kantata best practices related to our clients
• Effectively manage own tasks, task timelines and estimated remaining effort for services projects
• Leverage Kantata’s implementation methodology and best practices to drive an efficient and successful Client implementation
• Achieve high client success within the context of the project scope
• Contribute to the consultant tool set by identifying trends and facilitating updates to current tools and/or new tool development including (but not limited to)internal and external documentation as well as process improvements
• Seek opportunities to identify and foster improvements to organizational methodology, processes and practices
• Participate in the ongoing improvement of the Kantata product suite and the services implementation methodology. Build and share repeatable processes and quality deliverables that may be leveraged across multiple projects to increase efficiency and reduce costs
• Foster collaboration and teamwork through sharing experiences, information, perspectives, skills, and expertise

Preferred

• Experience implementing a Professional Services Automation (PSA) solution
• Designing, configuring, and deploying SaaS based software solutions on the Salesforce Platform
• Using or implementing common system integration methods and technologies including Web services
• Working with relational databases and data interdependence
• B.Tech or equivalent qualification
• Professional Services Automation (PSA)
• Salesforce Platform
• System integration
• Web services
• Relational databases
• Data interdependence
• B.Tech
• equivalent

Benefits

• Eligible for a company bonus
• An intentionally engaging and collaborative culture
• Strong work-life balance that’s a true focus of the company
• The chance to learn from some of the best people in the business
• A vibrant, collaborative, and devoted team, who still makes time for fun
• Remote work in the United States

Company

• Professional services automation platform for scoping, resourcing, forecasting.
• Irvine, California, USA
• https://www.kantata.com/
• Founded in 2022
• 501-1000 employees

Qualifications

• Designing, configuring, and deploying SaaS-based software solutions, including custom reports/dashboards
• Implementing software with a demonstrated ability to execute to project plans, produce client facing deliverables
• Leading solution design workshops, defining business requirements and proposing business processes
• Documenting business requirements, business processes and technical specifications
• Building strong client relationships/partnerships with the consistent ability to keep the needs of the client at the forefront of his or her actions
• Working in a fast-paced and dynamic environment with autonomy
• Tackling difficult and complex problems
• Understanding scope management and how to identify potential risks to scope
• Domain knowledge of services sales, financials and operations
• Using or implementing common business applications
• Translating AI capabilities into business outcomes clients actually care about (efficiency gains, cost reduction, faster time-to-value)
• Ethical awareness around AI — understanding limitations, bias risks, and when human judgment is essential
• Staying current on AI developments relevant to professional services and SaaS delivery
• Bachelor's degree required
• 10+ years industry experience in a customer-facing technical field such as professional services, consulting or technical support
• Broad technical knowledge of internet based products and technologies
• Experience implementing a Professional Services Automation (PSA) solution
• Designing, configuring, and deploying SaaS based software solutions on the Salesforce Platform
• Using or implementing common system integration methods and technologies including Web services
• Working with relational databases and data interdependence
• B.Tech or equivalent qualification

Required skills

• SaaS Solution Design and Implementation, Professional Services Automation (PSA), Salesforce Platform, Custom Reports and Dashboards, Business Requirements and Process Design, Scope Management, Professional Services Sales, Financials, and Operations, Web Services and System Integration, Relational Databases, APIs, XML, and JSON, AI Business Applications and Responsible AI, Client Relationship Management

Preferred skills

• Working with relational databases and data interdependence, B.Tech or equivalent qualification

Experience

• 10+ years