Remote Clinical Trial Support Specialist (Multiple Openings)

Angel City VA is a virtual clinical research support platform that partners with independent research sites, sponsors, and CROs. The Clinical Trial Support Specialist supports clinical trial operations across areas such as patient engagement, study coordination, regulatory support, data management, finance, and sponsor relations.

Responsibilities

Walk participants through study procedures and visit expectations at each stage of the trial

Support the informed-consent process and patient education initiatives

Deliver retention touchpoints and follow-up across the full study timeline

Answer participant questions and facilitate communication between patients and study teams

Book participant visits within protocol-defined windows

Send appointment reminders and confirmations

Conduct proactive follow-up to reduce no-shows and missed visits

Track attendance, book transportation, and resolve scheduling conflicts

Assist with scheduled patient visits by walking on-site medical staff through protocol-required procedures and documenting visits in electronic source and other systems as needed

Conduct outreach to prospective study participants

Review charts, databases, and referral sources

Perform preliminary eligibility screening against study inclusion/exclusion criteria

Consult with principal and sub-investigators on suitability of patients for a trial

Schedule screening appointments and document recruitment activity

Minimize screen failure and maximize patient enrollment and retention

Source sponsor and CRO study opportunities

Support feasibility-questionnaire responses

Track the pipeline for new study awards

Research upcoming trials and potential new business

Update and maintain electronic medical records accurately

Provide documentation support and chart-completion assistance

Support record organization and documentation workflows

Maintain compliance with applicable privacy and regulatory requirements

Enter and maintain data in CTMS, EDC, and other research systems

Support query identification and resolution

Organize and maintain source documentation

Help ensure data is timely, accurate, and audit-ready

Maintain e-regulatory binders and essential staff documents

Manage document version control

Track expiration of licenses, certifications, training records, and delegation logs

Assist with submissions to sponsors, CROs, IRBs/ECs, and regulatory agencies

Prepare for source-data verification (SDV)

Log protocol deviations and support corrective/preventive actions

Support audit and monitoring-visit readiness

Help maintain inspection-ready documentation

Deliver dosing and adherence reminders

Follow up on e-diary compliance

Maintain investigational product (IP) accountability logs

Support participant compliance throughout the treatment period

Support clinical trial agreement (CTA) and budget drafting/negotiations

Track redlines and contract revisions

Reconcile payment terms and financial milestones

Maintain organized contract and budget records

Serve as a liaison across sponsors, CROs, and study stakeholders

Schedule meetings and track action items

Monitor deliverables and timelines

Support ongoing relationship coordination and stakeholder engagement

Process participant travel reimbursements and stipends

Support insurance verification and prior-authorization activities

Maintain accurate payment and reimbursement records

Record financial transactions

Track accounts payable and accounts receivable

Perform reconciliation activities

Support financial documentation and record-keeping

Prepare and process invoices

Track payments and outstanding balances

Assist with financial reporting and analysis

Communicate with participants in multiple languages across a diverse patient population

Provide culturally sensitive, patient-facing support

Assist with translation and localization of non-medical study communications as needed

Collect and organize onboarding documentation

Track staff credentials, certifications, and required training

Maintain personnel files and compliance records

Support administrative projects and operational initiatives

Monitor investigational product storage temperatures remotely

Document temperature logs and identify excursions

Escalate temperature excursions per protocol and sponsor requirements

Maintain accurate, inspection-ready temperature records

Prepare sites and documentation ahead of Site Initiation Visits (SIVs)

Support readiness for interim and routine monitoring visits

Prepare documentation and logistics for Close-Out Visits (COVs)

Coordinate audit and inspection-preparation activities

Assist with study startup, maintenance, and closeout activities

Support investigator meetings and site activation

Maintain operational records, trackers, and study milestones

Track action items across the study team

Support timely logging of adverse events (AEs) and serious adverse events (SAEs)

Assist with safety-document distribution and acknowledgment tracking

Help maintain safety-reporting timelines and documentation

Coordinate and support virtual and telehealth study visits

Assist participants with study apps, devices, and eConsent platforms

Support remote data capture and decentralized-trial workflows

Preferred

2-3 years of experience supporting clinical trials, research sites, CROs, sponsors, or healthcare organizations

Medical or biopharmaceutical background, education, or equivalent experience (e.g., life sciences degree, nursing/allied health, pharmacy, or prior clinical research experience)

Completed and current GCP and HIPAA training

Familiarity with GCP (Good Clinical Practice) principles and ICH E6(R3) guidelines

Experience with CTMS, EDC, EMR/EHR, eRegulatory, or other clinical research software platforms

Strong organizational and documentation skills

Excellent English written and verbal communication skills

Ability to work independently and reliably in a remote environment

Multilingual skills are highly desirable

2-3 years of experience supporting clinical trials, research sites, CROs, sponsors, or healthcare organizations.

Clinical Trial Support

Clinical Research Experience

Medical Background

Biopharmaceutical Background

Life Sciences Education

Nursing

Allied Health

Pharmacy

GCP Training

HIPAA Training

GCP Principles

ICH E6(R3) Guidelines

CTMS

EDC

EMR/EHR

eRegulatory Platforms

Clinical Research Software

Documentation Skills

English Proficiency

Multilingual Skills

Organizational Skills

Written Communication

Verbal Communication

Independent Work

Reliability

Benefits

Remote work.

Company

Healthcare virtual assistant services provider

https://join.angelcityva.com/

2-10 employees

Qualifications

Candidates may qualify through experience in one or more of the following areas:

Clinical Research Coordinator (CRC) / Clinical Research Assistant or CRA support

Study Startup Specialist / Regulatory Coordinator / Data Coordinator

Patient Recruitment Specialist

Clinical Trial Business Development / Sponsor or CRO Relations

Healthcare Administration / Medical Office Management

Finance, Accounting, or Bookkeeping support

Credentialing Specialist / Remote Healthcare Operations / EHR/EMR Management

Clinical Trial Quality Assurance

Pharmacovigilance or Safety Reporting support

Telehealth / Decentralized Clinical Trial (DCT) coordination

2-3 years of experience supporting clinical trials, research sites, CROs, sponsors, or healthcare organizations

Medical or biopharmaceutical background, education, or equivalent experience (e.g., life sciences degree, nursing/allied health, pharmacy, or prior clinical research experience)

Completed and current GCP and HIPAA training

Familiarity with GCP (Good Clinical Practice) principles and ICH E6(R3) guidelines

Experience with CTMS, EDC, EMR/EHR, eRegulatory, or other clinical research software platforms

Strong organizational and documentation skills

Excellent English written and verbal communication skills

Ability to work independently and reliably in a remote environment

Multilingual skills are highly desirable

Required skills

Clinical Research, Clinical Practice (GCP), HIPAA, ICH E6(R3), Clinical Trial Management Systems (CTMS), Electronic Data Capture (EDC), EHR/EMR Management, eRegulatory, Pharmacovigilance, Telehealth and Decentralized Clinical Trials, Patient Recruitment, Sponsor/CRO Relations

Preferred skills

Completed and current GCP and HIPAA training, Strong organizational and documentation skills, Excellent English written and verbal communication skills, Multilingual skills are highly desirable

Experience

2-3 years