Senior Account Manager, Affiliate Marketing

Direct Agents is hiring a Senior Account Manager, Affiliate Marketing for its Performance Group. The role leads client accounts and campaign management, provides strategic guidance to maximize ROI, and builds strong client relationships while supporting campaign growth and effective account operations.

Responsibilities

• Lead daily campaign management, campaign reporting, monitoring, and optimizations for client accounts
• Lead daily maintenance, tracking, and monitoring of campaign budgets and KPIs, maximizing growth potential on accounts
• Lead communication the performance of managed campaigns to both internal and external stakeholders, keeping Client KPIs at the forefront of all decision-making
• Provide strategic direction to clients on the best course of action for maximizing ROI
• Provide direction to client stakeholders on the best areas to grow the business, across a variety of performance channels
• Lead creative material review and technical setup for successful campaign launch and ongoing campaign management
• Be a subject matter expert in our industry by continuing to develop holistic industry knowledge, including email, non-email, and compliance protocols. Stay abreast of current industry topics, trends, news, methodologies, and tools
• Lead existing relationships with current legacy clients and establish leadership in new relationships with newly onboarded clients
• Identify and develop potential solutions to improve or further bolster best-in-class client service and intrateam communication, developing “white-glove” mindset, including but not limited to AI integration and development
• Lead monthly payment processes for clients you are managing to ensure the timely deployment of invoices, as well as the timely receipt of payments
• Develop and present QBRs or other business review materials to clients, partners, and internal stakeholders, increasing leadership over time

Benefits

• Regular performance reviews with quarterly growth path check-ins
• Comprehensive health, dental, vision, and mental health benefits (One Medical, Talkspace, KindBody, Health Advocate)
• 15–24 days PTO/year depending on seniority, plus birthday off, 7 sick/safe days, and up to 12 weeks paid parental leave
• New MacBook Pro and access to cutting-edge AI tools across the agency
• Commuter benefits and Citibike membership
• Dog-friendly office
• Regular team events (Field Day, Ski Club, Golf League, holiday celebrations)
• A 4-day workweek
• A 12-month average time to promotion and genuine investment in career development

Company

• AI-powered digital marketing agency for growth-oriented brands
• New York, New York, USA
• http://www.directagents.com/
• Founded in 2003
• 51-200 employees

Qualifications

• 3 - 5 years of digital performance marketing experience within a brand's internal team and/or in an agency setting
• You possess exceptional prowess in both internal team dynamics and external partner engagement. Your ability to articulate ideas, actively listen, and seamlessly navigate collaborative efforts is the cornerstone of fostering productive relationships
• Showcase a general grasp of business dynamics, understanding how various components interlink to steer an organization toward success. This foundational understanding will empower you to craft media strategies that align harmoniously with overarching business goals
• An entrepreneurial spirit fuels your unwavering work ethic. Your track record, studded with instances of taking initiative and driving projects from inception to realization, underscores your dedication to success
• You possess an innate attention to detail that elevates your work to meticulous levels. Bolstered by impeccable time management and organizational skills, you orchestrate tasks with finesse, leaving no facet unattended
• A high level of proficiency in harnessing Microsoft Excel and AI as powerful tools. This proficiency enables you to decipher and analyze data, ultimately weaving data-driven insights into your media strategies

Required skills

Experience

• 3-5 years