Implementation Consultant I

Paylocity is hiring an Implementation Consultant I to guide clients through implementation of its HCM software. The role involves consultative discovery, system configuration, data migration and validation, client onboarding, and post-implementation support.

Responsibilities

Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process. To include but not limited to, facilitating meetings, and maintaining communication throughout the life cycle of their implementation

Provide a smooth transition and post-implementation support as needed, including system maintenance, and issue resolution, based on client feedback

Assist clients in data migration, data mapping, and data validation processes to ensure accurate and complete data integration into the HCM software

Collaborate with clients to gather and analyze their business requirements related to the specific HCM function (e.g., payroll, HR, time, and labor)

Review, with client, configuration of system to ensure the software is aligned with the clients' needs and expectations to ensure optimal utilization of system capabilities

Collaborate with internal cross-functional teams, including sales, product SMEs and project managers, to deliver high-quality implementations

Troubleshoot and resolve implementation related matters, escalating critical concerns to the appropriate teams when necessary

Preferred

A bachelor's degree is strongly preferred

Bachelor's Degree

Company

Cloud-based HR, payroll, and spend management software

Schaumburg, Illinois, USA

http://www.paylocity.com/

Founded in 1997

5001-10000 employees

Qualifications

1+ years of Customer Service or Customer interfacing role

candidates with an associate degree and relevant experience, or a high school diploma/equivalent with at least five (5) years of experience in HCM

Possess excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process

Adapt quickly to new software platforms and leverage their capabilities to optimize project outcomes

Experience with Excel functions including VLOOKUP, Pivot tables, data manipulation and analysis

Utilize your problem-solving abilities to overcome obstacles and find creative solutions that meeting project requirements and client expectations

Successfully handle multiple projects concurrently, effectively prioritizing tasks, managing timelines and ensuring deliverables are met on time

Maintain a high-level of organization and attention to detail through the implementation process to meet client deadlines and achieve successful outcomes

Candidates with an associate degree and relevant experience, or a high school diploma/equivalent with at least five (5) years of experience in HCM

A bachelor's degree is strongly preferred

Required skills

Microsoft Excel, VLOOKUP, Pivot Tables, Data Analysis, HCM

Preferred skills

A bachelor's degree is strongly preferred, Glassdoor, 3.2, Cloud-based HR, payroll, and spend management software., Schaumburg, Illinois, USA, http://www.paylocity.com, H1B Sponsorship, Data Powered by, Distribution of Different Job Fields Receiving Sponsorship, Represents job field similar to this job, Management and Executive, Engineering and Development, Product Management, Customer Service and Support, Trends of Total Sponsorships, *2026, (12), 2025, (38), 2024, (20), 2023, (22), 2022, (29), 2021, (2), 2020, (4), Public Company

Experience

1+ years