Quality Management Associate - Intention Healthcare

Essen Health Care is a multispecialty medical group providing healthcare services through Intention Healthcare, including physician house calls and care management. The Quality Management Associate will support healthcare quality monitoring, regulatory compliance, data analysis, quality improvement initiatives, reporting, and patient care gap closure.

Responsibilities

• Monitor and ensure compliance with federal, state, and local regulatory standards
• Conduct internal audits and quality reviews to identify gaps and opportunities for improvement
• Collect, track, and analyze quality metrics and key performance indicators (KPIs)
• Identify trends, patterns, and areas requiring improvement
• Prepare detailed reports and dashboards for leadership and stakeholders
• Support quality improvement (QI) initiatives
• Apply industry-standard methodologies such as PDSA
• Collaborate with clinical and administrative teams to streamline workflows and enhance efficiency
• Maintain accurate and up-to-date quality records
• Prepare and submit required reports in a timely manner
• Support HEDIS measures evaluations by scheduling appropriate appointments
• Align with patients to aid in closing care gaps
• As part of Clinical Operations team, aid in covering phone lines as needed

Benefits

• Hybrid (three days/week in the office)

Company

• Integrated healthcare network providing primary, urgent, and house-call care
• Bronx, New York, USA
• http://essenhealthcare.com/
• Founded in 1999
• 501-1000 employees

Qualifications

• Bachelor's degree in Healthcare Administration, Nursing, Public Health, or a related field required
• 1–3 years of experience in healthcare quality, compliance, or a related role
• Strong analytical and critical thinking skills
• Proficiency in data analysis with Excel
• Excellent written and verbal communication skills
• Ability to work collaboratively in a multidisciplinary environment
• Strong organizational skills and attention to detail
• Experience with Electronic Health Records (EHR) systems

Required skills

• , Healthcare Quality Management, Data Analysis with Excel, Electronic Health Records (EHR) Systems, PDSA

Experience

• 1-3 years