Product Manager

Habitat Health provides integrated medical and social care for older adults through the PACE model. The Product Manager owns strategy, roadmap, and delivery outcomes for clinical and business applications, leading discovery, prioritization, stakeholder alignment, vendor delivery, and adoption measurement.

Responsibilities

Own and evolve the product roadmap across the clinical and business applications portfolio, using a structured prioritization framework to balance strategic bets against operational demand

Lead product discovery — engaging clinical and business stakeholders and end users directly to surface real workflow pain points, not just intake tickets — and translate findings into clear problem statements

Write product requirements, user stories, and acceptance criteria; partner with technical and vendor delivery teams (Epic/OCHIN, Salesforce, TalkDesk, and others) to scope, sequence, and de-risk delivery

Maintain the product backlog end to end, balancing new capabilities, enhancements, and technical debt

Work with business stakeholders to define success metrics and KPIs for each initiative, track adoption and outcomes post-launch, and use that data to inform the next iteration of the roadmap

Partner with PACE Center Leadership, the Office of the CMO, Population Health, Practice Operations, Finance, Strategy, Growth, and Health Plan Operations to align product direction with business strategy

Partner with Operations leadership to drive adoption of new rollouts — closing training gaps through documentation, demos, and change management

Coordinate with multiple vendors, escalating to leadership when vendor needs to be held accountable to scope, documentation, and delivery timelines

Facilitate stakeholder and steering meetings, and represent the voice of the product to senior leadership

Operate with a high degree of ownership and autonomy, exercising sound independent judgment to identify issues, evaluate options, make recommendations, and drive matters to resolution

Preferred

Experience with Salesforce, TalkDesk, and/or Epic

Formal product management training or certification (e.g., CSPO, Pragmatic Institute)

Experience with Agile methodology, including working as or with a SCRUM team

Experience with healthcare interoperability standards (e.g., FHIR) or EHR data models

PACE experience

Salesforce

TalkDesk

Epic

CSPO Certification

Pragmatic Institute Training

Agile Methodology

Scrum

Healthcare Interoperability

FHIR

EHR Data Models

PACE Experience

Benefits

Target annual bonus of 10% of the base salary

May be eligible for additional incentive compensation, as applicable

Medical, dental, and vision insurance

Paid parental leave

Short- and long-term disability coverage

Life insurance

Flexible spending accounts

A 401(k) savings plan that includes a match

Paid time off

Company paid holidays

Remote position

Company

PACE-based health and social care for Medicare/Medicaid older adults

California, Kentucky, USA

https://www.habitathealth.com/

Founded in 2023

51-200 employees

Qualifications

Aligns with our purpose and our values, and is excited about living those out in daily practice

3+ years as a Product Manager or Product Owner, ideally in healthcare, health tech, or another complex, highly regulated operational environment

Demonstrated ability to run discovery, write clear requirements/user stories, and prioritize a backlog using a defined framework rather than by loudest voice

Comfort using success metrics and relevant data to make and defend prioritization calls for review/sign-off

Excellent communication skills and ability to facilitate cross-departmental meetings, including senior leadership as well as line-level staff

Strong documentation skills, especially product requirement docs, roadmap artifacts, and PowerPoint/board-ready materials

Proficiency with MS Office suite, backlog/roadmap tooling, and visualization tools

Experience with Salesforce, TalkDesk, and/or Epic

Formal product management training or certification (e.g., CSPO, Pragmatic Institute)

Experience with Agile methodology, including working as or with a SCRUM team

Experience with healthcare interoperability standards (e.g., FHIR) or EHR data models

PACE experience

Required skills

Represents the skills you have, click on the tags, Product Management, Product Discovery, Product Requirements and User Stories, Product Backlog Prioritization, Product Metrics and KPI Analysis, Salesforce, TalkDesk, Epic, Agile Methodology, Scrum, FHIR, PACE

Preferred skills

Experience with Salesforce, TalkDesk, and/or Epic, PACE experience

Experience

3+ years