Product Manager, Care Delivery

Maven Clinic is hiring a Product Manager to build and scale its Care Delivery platform, including clinical tooling, provider workflows, messaging, and data and billing infrastructure. The role owns platform capabilities from problem definition through launch and iteration, partnering with engineering, clinical, design, and operations teams to improve care delivery.

Responsibilities

• Own specific Care Delivery capabilities end-to-end, provider workflows, clinical documentation, messaging, scheduling and matching, or quality and billing infrastructure, from problem definition through launch and iteration
• Make crisp, well-reasoned product decisions, especially where clinical accuracy and provider experience are both at stake
• Use AI hands-on to move faster, prototyping with AI tools to test ideas and pressure-test flows before committing engineering time, and identify and build AI-powered capabilities into the care delivery platform where they genuinely improve the provider or member experience
• Partner daily with engineering and design to ship reliable platform capabilities, and with clinical and operations partners so that what you build works for real providers and members
• Translate regulatory and quality requirements, like HEDIS measures and clinical coding, into clean product experiences that add value without adding friction
• Instrument what you ship, watch how it performs, and iterate. Bring data to every decision
• Build platform primitives, reusable capabilities that serve many programs, rather than one-off features
• Bring a point of view on how AI can improve care delivery workflows, and put it to work in how you build

Preferred

• experience with EHR or EMR systems, clinical workflows, healthcare interoperability, or provider-facing tools
• EHR Systems
• EMR Systems
• Clinical Workflows
• Provider-Facing Tools

Benefits

• For Maven Clinic Co. US-based, full-time employees only: employer-covered health, dental, and insurance plan options.
• For Maven Clinic Co. US-based, full-time employees only: access to the full Maven platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• For Maven Clinic Co. US-based, full-time employees only: whole-self care through wellness partnerships.
• For Maven Clinic Co. US-based, full-time employees only: hybrid work, in-office meals, and work together days. New York City team members are required to work onsite three days a week (Tuesday, Wednesday, Thursday); San Francisco/Bay Area and Seattle team members are required to attend quarterly Work Together Days within their cities.
• For Maven Clinic Co. US-based, full-time employees who've been with the company for 1 year or more: 16 weeks of 100% paid parental leave and a new parent stipend.
• For Maven Clinic Co. US-based, full-time employees only: annual professional development stipend and access to a personal career coach through Maven for Mavens.
• For Maven Clinic Co. US-based, full-time employees: 401K matching with immediate vesting.

Company

• Virtual clinic offering women’s and family health programs
• New York, New York, USA
• http://www.mavenclinic.com/
• Founded in 2014
• 201-500 employees

Qualifications

• 3+ years in product management, ideally with some time in healthcare tech or another complex, regulated, or operations-heavy domain
• A strong executor: you take ambiguous problems, break them down, and ship, without needing everything defined for you
• Solid data instincts: you define the right metrics, work with real datasets, and communicate findings clearly to both clinical and commercial audiences
• Comfort with technical and clinical complexity: you can hold your own in an engineering sprint and a clinical review, and you're eager to learn the domain fast (FHIR, interoperability, EHR workflows)
• Genuine care for providers and members: the people using what you build show up in your decisions
• Clear, direct communication and strong cross-functional collaboration
• Fluency with AI and a genuine desire to build with it: you understand how modern AI models work well enough to know where they're reliable and where they aren't, you reach for AI tools to prototype and think, and you're excited to ship AI-powered features rather than just talk about them
• Experience with EHR or EMR systems, clinical workflows, healthcare interoperability, or provider-facing tools
• 3+ years in product management, ideally with some time in healthcare tech or another complex, regulated, or operations-heavy domain.

Required skills

• Product Management, Healthcare Technology, Data Analysis, AI, Electronic Health Records (EHR), FHIR, Healthcare Interoperability, Clinical Workflows, Clinical Documentation, Healthcare Billing, Clinical Coding, HEDIS

Experience

• 3+ years