Senior Business Systems Analyst

Humana is hiring a Senior Business Systems Analyst to support OneHome business-critical initiatives, including platform modernization, operational enhancements, production support, and regulatory changes. The role translates business needs into system requirements and partners with Operations and Technology teams on process optimization, testing, documentation, reporting, and system enhancements.

Responsibilities

The Senior Business Systems Analyst performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications

The Senior Business Systems Analyst formulates and defines systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements

Devises or modifies procedures and processes to solve complex problems considering computing capacity and limitations, operating time, and form of desired results

Validates benefits achieved from solution implementation

Begins to influence department's strategy

Make decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction

Exercises considerable latitude in determining objectives and approaches to assignments

The Senior Business Systems Analyst will support business-critical initiatives across OneHome’s business operations, including platform modernization, operational enhancements, production support, and regulatory changes

Serving as a key liaison between business and technology teams, this role will translate business needs into clear requirements and help deliver effective, scalable solutions that achieve business objectives

This role will build deep knowledge of OneHome’s business processes, technology platforms, data flows, and integrations while partnering with Operations and Technology teams to drive transformation and continuous improvement

Key responsibilities include requirements analysis and management, process optimization, testing coordination, production support, process documentation, reporting, and successful implementation of system enhancements

Preferred

Bachelor's degree in Business, Information Systems, Computer Science, Healthcare Administration, Finance, or any related field

Agile/Scrum certifications

Six Sigma certification

PMP certification

Demonstrated experience with process documentation and re-engineering

2yrs. Healthcare Background

Information Systems

Computer Science

Healthcare Administration

Finance

Agile/Scrum Certification

Six Sigma Certification

PMP Certification

Process Documentation

Healthcare Experience

Benefits

Remote work style; the candidate must live close to one of the designated IT locations: Louisville, KY; Dallas/Frisco, TX; Washington, D.C.; Atlanta, GA; or Nashville, TN

Bonus incentive plan based upon company and/or individual performance

Medical, dental and vision benefits

401(k) retirement savings plan

Time off, including paid time off, company and personal holidays, paid parental and caregiver leave

Short-term and long-term disability

Life insurance

Company

Health insurance and Medicare coverage provider

Louisville, Kentucky, USA

http://www.humana.com/

Founded in 1964

10001+ employees

Qualifications

5 or more years of technical experience

Hands-on experience in a technology environment, either as part of a technology team or supporting technology initiatives, with working knowledge of Microsoft technologies

Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation

Knowledge of Systems Development Life Cycle

Experience in problem analysis and process

Comprehensive knowledge of all Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Experience in one or more of the following - Care Coordination, Care Management, Post Acute Care, Healthcare Claims Management, Revenue Cycle Management

Bachelor's degree in Business, Information Systems, Computer Science, Healthcare Administration, Finance, or any related field

Agile/Scrum certifications

Six Sigma certification

PMP certification

Demonstrated experience with process documentation and re-engineering

2yrs. Healthcare Background

5 or more years of technical experience.

Required skills

Microsoft Office Word, Microsoft Office Excel, Microsoft Office Access, Microsoft Office PowerPoint, Microsoft Office Visio, Ad-hoc Querying, Data Extraction and Manipulation, Systems Development Life Cycle, Problem Analysis, Process Analysis, Care Coordination, Care Management, Post-Acute Care, Healthcare Claims Management, Revenue Cycle Management, Process Documentation and Re-engineering, Agile/Scrum, Six Sigma, Project Management Professional (PMP)

Preferred skills

Agile/Scrum certifications, Six Sigma certification, PMP certification, 2yrs. Healthcare Background

Experience

5+ years