Business Technical Analyst

HM Health Solutions Inc. is hiring a Business Technical Analyst to support technical aspects of the application product lifecycle and translate customer and business needs into detailed requirements. The role collaborates across teams, analyzes data and risks, supports testing and quality delivery, and uses AI tools to improve analysis and documentation.

Responsibilities

Work with customers, Technical Engineers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Responsible for creation and maintenance of deliverables such as business vision, requirements, personalization to different clients, and user interface design

Collaborate effectively with cross-functional teams, leveraging diverse technology skills and perspectives to proactively identify and address technology development/delivery related challenges across project phases, driving insights and solutions to ensure successful project delivery

Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts

Assure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle

Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation

Other duties as assigned or requested

Preferred

1 year of experience in Lean/Six Sigma

1 year of experience in Health Insurance or Healthcare Industry

Mater's degree in Business Administration, Business Management, Information Systems or related field

Information Technology Infrastructure Library (ITIL)

The Open Framework Group (TOGAF)

Six Sigma

Project Management Professional (PMP)

AI Certification

Lean/Six Sigma Experience

Health Insurance Experience

Healthcare Industry Experience

ITIL

TOGAF

PMP Certification

Benefits

Remote work

Company

Integrated health insurance and care delivery organization

Pittsburgh, Pennsylvania, USA

https://www.highmarkhealth.org/hmk

Founded in 1848

10001+ employees

Qualifications

3 years of experience in Information Systems or Technology

Analytical Skills

Problem-Solving

Communication Skills

Bachelor's degree in Business Administration, Business Management, Information Systems or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree

The position requires experience with Claude Code or Google Gemini

1 year of experience in Lean/Six Sigma

1 year of experience in Health Insurance or Healthcare Industry

Mater's degree in Business Administration, Business Management, Information Systems or related field

Information Technology Infrastructure Library (ITIL)

The Open Framework Group (TOGAF)

Six Sigma

Project Management Professional (PMP)

AI Certification

Required skills

Represents the skills you have, click on the tags, Claude Code, Google Gemini, Information Systems, Health Insurance, Lean/Six Sigma, ITIL, TOGAF, Six Sigma, PMP

Preferred skills

1 year of experience in Lean/Six Sigma, Information Technology Infrastructure Library (ITIL), The Open Framework Group (TOGAF), Project Management Professional (PMP), AI Certification

Experience

3+ years