Pharmacy EHR Analyst

Wyckoff Heights Medical Center is seeking a licensed pharmacist with a passion for technology to join its team as a Pharmacy EHR Analyst. The role bridges clinical pharmacy practice and information technology by designing, implementing, optimizing, and maintaining the Epic Willow application while supporting medication management workflows, integrations, testing, compliance, and user training.

Responsibilities

System Build & Configuration: Design, build, and maintain Epic Willow components, including medication records (ERXs), order sets, smart text, charging structures, and clinical decision support tools

Workflow Optimization: Analyze complex clinical pharmacy workflows and collaborate with multidisciplinary teams (physicians, nurses, IT) to optimize medication ordering, dispensing, and administration processes

Troubleshooting & Support: Provide tier-2 and tier-3 application support, investigating and resolving hardware, software, and workflow integration errors or system glitches

Application & Go-Live Support: Provide tier-2 and tier-3 application support. Actively participate in a rotating 24/7 on-call schedule to resolve critical system issues. Work varied shifts (including nights, weekends, and holidays) as needed to provide support during system go-lives, upgrades, and major rollouts

System Testing & Upgrades: Plan and execute thorough unit, system, and integration testing for Epic upgrades, new releases, and custom build modifications

Smart Pump & Third-Party Integration: Maintain and build interfaces between Epic and pharmacy automation systems, including automated dispensing cabinets (Pyxis/Omnicell) and smart infusion pump drug libraries

Regulatory Compliance & Safety: Ensure all system builds adhere to pharmacy laws, HIPAA, DEA regulations, and patient safety standards (ISMP)

End-User Training: Author technical documentation and collaborate with educators to train pharmacy staff and clinicians on new Epic features and system workflows

Preferred

Active certification in Epic Willow Inpatient or Epic Willow Ambulatory is highly preferred

Candidates with strong clinical backgrounds and proficiency/readiness to achieve certification within 6 months of hire may be considered

Prior experience in pharmacy informatics, system analysis, or EHR implementation highly preferred

Epic Willow Inpatient Certification

Epic Willow Ambulatory Certification

Clinical Background

Pharmacy Informatics

Systems Analysis

EHR Implementation

Company

Nonprofit teaching hospital offering primary and specialty care

Brooklyn, New York, USA

https://whmcny.org/

Founded in 1889

1001-5000 employees

Qualifications

Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy from an accredited institution

Active and unrestricted Pharmacist License in the hiring state (or eligibility for reciprocity within 3 months of hire)

Minimum of 2–3 years of clinical or operational hospital pharmacy experience

Strong data validation, Excel data analysis, and logical problem-solving skills are a MUST

Exceptional verbal and written English communication skills to effectively translate complex clinical workflows into technical requirements

Ability to work effectively in cross-functional IT and clinical teams under minimal supervision

Active certification in Epic Willow Inpatient or Epic Willow Ambulatory is highly preferred

Candidates with strong clinical backgrounds and proficiency/readiness to achieve certification within 6 months of hire may be considered

Prior experience in pharmacy informatics, system analysis, or EHR implementation highly preferred

Minimum of 2–3 years of clinical or operational hospital pharmacy experience.

Required skills

Pharmacist License, Hospital Pharmacy, Epic Willow Inpatient or Ambulatory Certification, Pharmacy Informatics, EHR Implementation, System Analysis, Data Validation, Excel Data Analysis

Preferred skills

Brooklyn, New York, USA, https://whmcny.org, H1B Sponsorship, Data Powered by, Distribution of Different Job Fields Receiving Sponsorship, 91, Represents job field similar to this job, Customer Service and Support, Education and Training, Engineering and Development, Trends of Total Sponsorships, *2026, (15), 2025, (14), 2024, (4), 2023, (9), 2022, (6), 2021, 2020, (11), Late Stage, Leadership Team, Vali Gache, President and CEO, Dr. Gustavo Del Toro, Chief Medical Officer (CMO)

Experience

2-3 years