Event Manager

Salesforce is hiring an Event Manager for its Solutions Marketing Events team, focused on its Customer Success and Professional Services businesses. The role plans and executes strategic events, manages event logistics and stakeholder coordination, and delivers post-event performance reporting and analysis using data and AI tools.

Responsibilities

Lead the World Tour presence for Customer Success and Professional Services businesses, including pre-event logistics and communications, content operations, leader integration into customer meetings and programs, and post-event impact reporting

Partner with the Salesforce Innovation Center team to lead the meeting strategy for Customer Success and Professional Services leaders. Maintain discussion leader rosters, track meeting performance, and prepare executive stakeholders for speaking engagements, customer meetings, and hosting duties

Staff in-person events and perform tasks such as event attendee registration and check-in, staffer coordination, management of onsite vendors, and venue setup and teardown

Build and maintain event performance reports using Salesforce, delivering actionable insights to stakeholders

Provide timely post-event analysis, highlighting performance against KPIs, documenting best practices, and opportunities to improve

Determine high-value account selection criteria and manage communication with business stakeholders while designing the rule-based validation and automated nomination tracking

Partner cross-functionally with Marketing, Sales, and Operations teams to ensure seamless event delivery

Maintain meticulous documentation and project timelines to keep all workstreams on track

Support centralized tools and systems for event planning, communication, and reporting

Provide responsive, high-touch support to attendees during in-person events, ensuring a seamless experience and quickly resolving on-site issues

Leverage AI tools to write impactful communications

Preferred

Experience supporting large-scale corporate or B2B events

Familiarity with event management platforms (e.g., Cvent, Splash, or similar)

Experience working in a matrixed, fast-paced corporate environment

Large-scale corporate events

B2B events

Event management platforms

Cvent

Splash

Matrixed corporate environments

Fast-paced corporate environments

Benefits

Office Flex schedule: in person 3 days per week, with the flexibility to work remotely on the remaining 2 days.

Certain roles may be eligible for incentive compensation and equity.

Time off programs

Medical, dental, and vision coverage

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchasing program

Company

AI customer relationship management platform

San Francisco, California, USA

https://www.salesforce.com/

Founded in 1999

10001+ employees

Qualifications

Experience: 3–5 years in event marketing or operations, with a proven track record of integrating AI tools to streamline workflows

Data & Analytics: Proficiency in Salesforce and Google Sheets (formulas/pivots), including experience using AI-driven data analysis to identify trends or automate reporting

Visual Storytelling: Expertise in Google Slides; ability to use generative AI tools to enhance visual assets and translate complex data into executive-ready presentations

Operational Efficiency: An AI-first mindset with the ability to identify and implement automations for repetitive tasks

Communication: Excellent written and verbal skills, with experience using AI Tools to draft, refine, and scale personalized communications

Mindset: A clear, confident communicator with a customer-first mindset, a bias toward action, and a natural curiosity for emerging tech

Experience supporting large-scale corporate or B2B events

Familiarity with event management platforms (e.g., Cvent, Splash, or similar)

Experience working in a matrixed, fast-paced corporate environment

Experience: 3–5 years in event marketing or operations, with a proven track record of integrating AI tools to streamline workflows.

Required skills

Event Marketing, Event Operations, Artificial Intelligence Tools, Salesforce, Google Sheets, Google Slides, AI-Driven Data Analysis, Event Management Platforms, B2B Events, Event Performance Reporting, Event Automation

Preferred skills

Experience supporting large-scale corporate or B2B events

Experience

3-5 years