Systems Engineer

NETGEAR develops intelligent connectivity and networking solutions for consumers and businesses. The company is seeking a customer-centric Systems Engineer to provide technical leadership throughout the sales cycle, design and deploy enterprise networking solutions, support post-sales transitions, and relay customer feedback to product teams.

Responsibilities

Partner with account teams to deliver pre-sales technical consultation, solution design, product demos, and proof-of-concepts tailored to enterprise needs

Lead the architecture and deployment of enterprise-grade WiFi, switches, routers, and security and cloud solutions

Present technical content to diverse audiences, including IT stakeholders, channel partners, and internal teams

Serve as a technical bridge between the customer and Netgear’s Support organization, facilitating smooth post-sales transitions, managing escalations, and ensuring a consistent customer experience

Act as the voice of the customer by gathering, analyzing, and articulating technical feedback and feature requests to Product Management, helping shape product direction and ensuring customer needs are reflected in future releases

Design and support secure networking environments leveraging Zero Trust architecture, including user/device segmentation, role-based access, and secure onboarding

Promote and support the adoption of Cloud platforms, providing scalable cloud management for multi-site environments with capabilities such as zero-touch provisioning, real-time alerts, firmware lifecycle management, and network analytics

Conduct detailed RF planning and network design using tools such as Ekahau or similar

Enable and support Netgear's channel ecosystem (MSPs, VARs, distributors) through technical training, solution guidance, and joint customer engagements

Maintain in-depth knowledge of competitive products, market trends, and the evolving enterprise IT landscape

Preferred

Industry certifications such as CWNA, CCNA/CCNP, or equivalent

candidates located in or near Boston, MA or Philadelphia, PA

CWNA

CCNA

CCNP

Equivalent industry certifications

Benefits

Equity

Commission

Remote role based in the Northeast U.S.

Company

Networking products and security solutions for homes and businesses.

Baar, Zug, CHE

https://www.netgear.ch/

Founded in 1996

1001-5000 employees

Qualifications

5+ years of experience in Systems Engineering, Network Engineering, or a similar technical customer-facing role

Wi-Fi 6/6E/7 wireless networking technologies

Layer 2/3 switching, VLANs, routing, QoS, and enterprise security practices

Cloud-managed networking (Netgear Insight or competitive solutions)

Zero Trust security concepts including identity-based access and micro-segmentation

Strong troubleshooting and solution development skills across both wireless and wired networks

Experience using RF design tools (e.g., Ekahau, Hamina, etc)

Experience supporting or working with channel partners, MSPs, and mid-market enterprise customers

Strong interpersonal and communication skills – able to influence and build trust with both technical and business audiences

Excellent organizational and project coordination skills

A team player with a passion for customer success and product excellence

Comfortable operating in a fast-paced, cross-functional environment

Industry certifications such as CWNA, CCNA/CCNP, or equivalent

Candidates located in or near Boston, MA or Philadelphia, PA

5+ years of experience in Systems Engineering, Network Engineering, or a similar technical customer-facing role.

Required skills

Represents the skills you have, click on the tags, Wi-Fi 6/6E/7, Layer 2/3 Switching, VLANs, Routing, Quality of Service (QoS), Enterprise Network Security, Cloud-Managed Networking, Zero Trust Security, RF Design, Ekahau, Hamina, CWNA, CCNA/CCNP

Preferred skills

candidates located in or near Boston, MA or Philadelphia, PA

Experience

5+ years