Market Manager

Airbnb is hiring a Market Manager for its Hotels organization, including HotelTonight. The role focuses on growing hotel supply in Italy, managing hotel partners and optimizing their performance across HotelTonight and Airbnb.

Responsibilities

• Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels
• Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed
• Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region
• Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders
• Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources
• Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory
• Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success
• Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders
• Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests
• Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment

Preferred

• 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge
• Salesforce experience is a plus
• additional European languages are a strong plus
• being an Airbnb host is a plus
• 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge.
• Tech industry experience
• Travel industry experience
• Salesforce
• European languages
• Airbnb hosting

Benefits

• May be eligible for bonus, equity, benefits, and Employee Travel Credits.

Company

• Marketplace for stays, experiences, and services
• San Francisco, California, USA
• https://www.airbnb.com/
• Founded in 2007
• 5001-10000 employees

Qualifications

• 6+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships
• Proven track record of being able to effectively work a book of business, demonstrating expertise in nurturing and converting potential opportunities
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making
• The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight
• Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success
• Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills
• Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role
• Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects
• English and Italian is required
• 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge
• Salesforce experience is a plus
• Additional European languages are a strong plus
• Being an Airbnb host is a plus
• 6+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.

Required skills

• , Account Management, Partner Support, Travel Industry Experience, Italian

Preferred skills

• Salesforce experience is a plus, additional European languages are a strong plus, being an Airbnb host is a plus

Experience

• 6+ years