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Full-time

Business Analyst II

Competitive

Commercial and personal banking, lending, and wealth managementBusiness & AdminPosted 18d ago

You'll complete your application on the employer's website.

Role overview

Job description

Responsibilities

Analyze operational, customer, financial, and risk-related performance data to identify trends, drivers, opportunities, and emerging risks

Develop and maintain KPI frameworks, scorecards, dashboards, and reporting solutions

Conduct root cause analysis and provide actionable recommendations

Monitor performance trends and proactively identify opportunities for improvement

Support forecasting, planning, and business performance management activities

Ensure data accuracy, integrity, and consistency across reporting solutions

Translate complex analyses into concise, executive-ready narratives and presentations

Connect performance outcomes to customer, associate, operational, financial, and risk impacts

Present findings, implications, and recommendations to leaders and stakeholders

Develop business cases and decision-support materials

Clearly communicate the "so what" behind performance results

Partner with business, operations, technology, and support teams to understand priorities and challenges

Facilitate requirements gathering, discovery sessions, and stakeholder discussions

Serve as a trusted advisor by providing objective, data-driven recommendations

Establish strong working relationships across multiple business units and support functions

Collaborate with partners to define success measures and performance objectives

Design, develop, and maintain dashboards, reports, scorecards, and visualizations

Utilize Tableau, Power BI, Excel, SQL, and other tools to improve reporting capabilities

Support reporting automation and process improvement initiatives

Validate reporting outputs and improve accessibility of business information

Support special projects and strategic initiatives

Document processes, methodologies, and best practices

Contribute to a collaborative, team-first culture

Participate in ongoing learning and development activities

Preferred

Power BI

Advanced Excel

SQL

Tableau

PowerPoint proficient

Benefits

Remote role, hired only in North Carolina

Competitive, thoughtfully designed and quality benefits program to meet the needs of associates

Glassdoor

3.6

Commercial and personal banking, lending, and wealth management.

Raleigh, North Carolina, USA

http://www.firstcitizens.com

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Management and Executive

Engineering and Development

Accounting and Finance

Product Management

Customer Service and Support

Sales

Legal and Compliance

Creatives and Design

Arts and Entertainment

Human Resources

Trends of Total Sponsorships

*2026

(225)

2025

(126)

2024

(115)

2023

(249)

2022

(53)

Qualifications

Bachelor's Degree and 4 years' experience in Analytics, or Modeling, or Reporting OR High School Diploma or GED/Equivalent and 8 years' experience in Analytics, or Modeling, or Reporting

Power BI

Advanced Excel

SQL

Tableau

PowerPoint proficient

Required skills

Modeling, Power BI, Advanced Excel, SQL, Tableau, PowerPoint

Preferred skills

Power BI, Advanced Excel, SQL, Tableau, PowerPoint proficient

Experience

4+ years

Interested in this role?

Apply directly on the employer's website — it only takes a few minutes.

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