Business Analyst II
Competitive
You'll complete your application on the employer's website.
Competitive
You'll complete your application on the employer's website.
Job type
Salary
Competitive
Sector
Posted
18 days ago
Responsibilities
Analyze operational, customer, financial, and risk-related performance data to identify trends, drivers, opportunities, and emerging risks
Develop and maintain KPI frameworks, scorecards, dashboards, and reporting solutions
Conduct root cause analysis and provide actionable recommendations
Monitor performance trends and proactively identify opportunities for improvement
Support forecasting, planning, and business performance management activities
Ensure data accuracy, integrity, and consistency across reporting solutions
Translate complex analyses into concise, executive-ready narratives and presentations
Connect performance outcomes to customer, associate, operational, financial, and risk impacts
Present findings, implications, and recommendations to leaders and stakeholders
Develop business cases and decision-support materials
Clearly communicate the "so what" behind performance results
Partner with business, operations, technology, and support teams to understand priorities and challenges
Facilitate requirements gathering, discovery sessions, and stakeholder discussions
Serve as a trusted advisor by providing objective, data-driven recommendations
Establish strong working relationships across multiple business units and support functions
Collaborate with partners to define success measures and performance objectives
Design, develop, and maintain dashboards, reports, scorecards, and visualizations
Utilize Tableau, Power BI, Excel, SQL, and other tools to improve reporting capabilities
Support reporting automation and process improvement initiatives
Validate reporting outputs and improve accessibility of business information
Support special projects and strategic initiatives
Document processes, methodologies, and best practices
Contribute to a collaborative, team-first culture
Participate in ongoing learning and development activities
Preferred
Power BI
Advanced Excel
SQL
Tableau
PowerPoint proficient
Benefits
Remote role, hired only in North Carolina
Competitive, thoughtfully designed and quality benefits program to meet the needs of associates
Glassdoor
3.6
Commercial and personal banking, lending, and wealth management.
Raleigh, North Carolina, USA
http://www.firstcitizens.com
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Management and Executive
Engineering and Development
Accounting and Finance
Product Management
Customer Service and Support
Sales
Legal and Compliance
Creatives and Design
Arts and Entertainment
Human Resources
Trends of Total Sponsorships
*2026
(225)
2025
(126)
2024
(115)
2023
(249)
2022
(53)
Qualifications
Bachelor's Degree and 4 years' experience in Analytics, or Modeling, or Reporting OR High School Diploma or GED/Equivalent and 8 years' experience in Analytics, or Modeling, or Reporting
Power BI
Advanced Excel
SQL
Tableau
PowerPoint proficient
Required skills
Modeling, Power BI, Advanced Excel, SQL, Tableau, PowerPoint
Preferred skills
Power BI, Advanced Excel, SQL, Tableau, PowerPoint proficient
Experience
4+ years
Interested in this role?
Apply directly on the employer's website — it only takes a few minutes.
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