Operations Manager | North America

Deel is an all-in-one payroll and HR platform for global teams. The Operations Manager will own onboarding and operational delivery for enterprise customers, partnering cross-functionally to resolve challenges, improve processes, analyze operational data, and build scalable operational playbooks. The role is designed for an early-career operator who will progressively manage more complex customer environments.

Responsibilities

Own the onboarding and operational delivery for a portfolio of enterprise customers

Partner cross-functionally with Product, Sales, Payroll, Legal, and Support to resolve operational challenges

Drive operational excellence by identifying bottlenecks, improving processes, and implementing scalable solutions

Build trusted relationships with customers while ensuring a high-quality operational experience

Analyze operational data to identify trends, risks, and opportunities for improvement

Take ownership of increasingly complex customer environments as your expertise grows

Contribute to building new operational playbooks that improve efficiency across the Operations organization

Deliver exceptional operational outcomes for enterprise customers

Build deep expertise across Deel's products and operational workflows

Continuously improve internal processes through automation and operational excellence

Take on increasingly complex customer portfolios as your experience grows

Develop into a trusted operational leader capable of owning large-scale enterprise operations

Preferred

Graduated from a leading university with a strong technical or quantitative background

Technical Background

Quantitative Background

University Education

Benefits

Health Insurance Effective from Day 1 (Medical, Dental, & Vision)

401k Retirement Plan

Disability Insurance

Life Insurance

Employee Assistance Program (EAP)

Flexible Savings Account (FSA)

Flexible time off (PTO)

12 paid holidays per year

Parental leave: 16 weeks for the birthing parent and 8 weeks for the non-birthing parent

Stock grant opportunities dependent on your role, employment status and location

Additional perks and benefits based on your employment status and country

Optional flexible working office membership, with IWG

Company

Global payroll, HR, compliance, and workforce management platform

San Francisco, California, USA

https://www.deel.com/

Founded in 2019

5001-10000 employees

Qualifications

You must have an exceptional analytical ability and a demonstrated track record of learning quickly

Have approximately 1–3 years of professional experience

Hold a strong technical or analytical degree, ideally in Engineering, Mathematics, Computer Science, Physics, Economics, or a related discipline

Enjoy solving difficult problems and bringing structure to ambiguity

Have outstanding communication and stakeholder management skills

Are highly organized, execution-oriented, and comfortable managing multiple priorities simultaneously

Learn quickly, embrace ownership, and consistently seek opportunities to improve how things work

Graduated from a leading university with a strong technical or quantitative background

Have approximately 1–3 years of professional experience.

Required skills

Represents the skills you have, click on the tags, Operations Management, Process Improvement

Experience

1-3 years