Sr. Monetization Strategy & Pricing Manager

PointClickCare is hiring a Senior Manager of Monetization Strategy & Pricing to develop, optimize, and execute pricing and packaging strategies for its products and services. The role leads pricing initiatives, supports new-product monetization and strategic deals, and collaborates across teams to turn research and analysis into business recommendations.

Responsibilities

• Contribute to the development of and execute on pricing and packaging strategies that align with product positioning, customer needs, and business goals
• Own select pricing projects and support the Director in broader strategic initiatives
• Partner with cross-functionally to support the monetization and go-to-market strategy for new product offerings and feature launches
• Perform customer analysis and usage segmentation, and leverage market research to inform pricing recommendations and identify market opportunities
• Leverage AI tools to develop pricing models, assess pricing performance, and run scenario and margin analyses to evaluate trade-offs and recommend pricing and packaging improvements
• Leverage AI to perform quantitative and qualitative research, and optimize discounting frameworks and packaging options
• Translate insights into actionable recommendations for pricing and monetization
• Leverage AI to create and track key pricing and monetization KPIs (e.g., ASP, ARPU, discount rates, price realization, attach rates, margin impact) and prepare reports and dashboards to support business reviews
• Work with Product, Marketing, Sales, RevOps, and Finance to ensure pricing strategies are understood, adopted, and operationalized successfully across the organization
• Partner with Sales Enablement and Customer Success to create tools, documentation, and training that help teams effectively position and sell based on value
• Provide hands-on support for complex or high-impact deals, ensuring pricing configurations maximize customer success and business objectives

Preferred

• MBA or advanced degree is a plus
• Healthcare or Post-Acute Tech Experience
• MBA
• Advanced Degree
• Healthcare Technology Experience
• Post-Acute Technology Experience

Benefits

• Benefits starting from Day 1: Retirement Plan Matching
• Benefits starting from Day 1: Flexible Paid Time Off
• Benefits starting from Day 1: Wellness Support Programs and Resources
• Benefits starting from Day 1: Parental & Caregiver Leaves
• Benefits starting from Day 1: Fertility & Adoption Support
• Benefits starting from Day 1: Continuous Development Support Program
• Benefits starting from Day 1: Employee Assistance Program
• Benefits starting from Day 1: Allyship and Inclusion Communities
• Benefits starting from Day 1: Employee Recognition
• Remote work; in-office events require travel to and from the Mississauga and/or Salt Lake City office for onboarding, team events, and semi-annual and annual team meetings

Company

• Healthcare software for long-term and post-acute care providers
• Toronto, Ontario, CAN
• http://www.pointclickcare.com/
• Founded in 2000
• 1001-5000 employees

Qualifications

• Bachelor's degree in Business, Finance, Economics, Marketing, or a related field
• 3+ years of experience in pricing strategy, business analysis, product operations, or management consulting, preferably within a SaaS or enterprise software company
• Familiarity with B2B SaaS and AI pricing models, value-based pricing, and monetization principles
• Understanding of enterprise sales cycles, customer value drivers, and product commercialization
• Strong quantitative and problem-solving skills with the ability to manipulate and interpret large data sets
• Experience with financial modeling, pricing analysis, and market research
• Ability to connect insights to actionable recommendations and business outcomes
• Effective communicator, able to present findings clearly and tailor messaging to different stakeholders
• Comfortable working cross-functionally and building relationships across teams
• Able to influence decisions through data, logic, and a customer-focused perspective
• Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment
• Demonstrated ability to follow through on tasks, manage competing priorities, and adapt to evolving needs
• MBA or advanced degree is a plus
• Healthcare or Post-Acute Tech Experience

Required skills

• Pricing Strategy, B2B SaaS, AI Pricing Models, Value-Based Pricing, Monetization, Enterprise Sales, Product Commercialization, Quantitative Analysis, Data Analysis, Financial Modeling, Pricing Analysis, Market Research, Healthcare Technology

Preferred skills

• MBA or advanced degree is a plus, Healthcare or Post-Acute Tech Experience

Experience

• 3+ years