Program Analyst, Correctional Health Services

NYC Health + Hospitals/Correctional Health Services provides health care services within New York City jails and supports patients through treatment, discharge planning, and reentry. The Program Analyst will coordinate quality improvement initiatives, manage and analyze operational data, support quality meetings and reporting, and collaborate with leadership and interdisciplinary teams across Operations.

Responsibilities

• Oversee data management and presentation for Operations Quality Improvement Committee meetings in collaboration with CHS teams across all disciplines. Maintain and distribute monthly Quality Improvement reports
• Coordinate inter-departmental and facility-based quality improvement meetings to deliver direct feedback to the Operations team
• Collaborate with Quality Improvement Committees and Operations leadership to fulfill departmental Quality Improvement Committee (QIC) and New York City Health + Hospitals (NYC Quality Assurance and Performance Improvement (QAPI) obligations
• Monitor and facilitate the completion of Operations Performance Improvement Projects that achieve defined quality objectives
• Collaborate with Operations leadership to disseminate findings within CHS and to external stakeholders as appropriate
• Develop skills in operational improvements and apply them to continuous quality improvement cycles. Learn operational workflows of care delivery across all jails in order to identify areas for focused improvement initiatives
• Serve as a liaison among Operations leadership, Information Technology (IT), informatics, and other departments regarding new reports and initiatives
• Participate in the implementation of new quality improvement projects and the revision of existing initiatives
• Contribute to additional data projects and tasks as assigned by CHS
• Provide cross-coverage for the administrative support needs of Operations leadership

Preferred

• Master's Degree in Public Health, Master's Degree in Public Administration, or related degree with a concentration on quantitative and/or qualitative analysis
• Experience working within correctional settings on research and r data-driven projects
• Strong data/statistical analysis and database management skills
• Advanced knowledge of Windows and Microsoft Office Suite and familiarity with standard statistical software packages (SPSS, SAS, etc.)
• Interest in correctional healthcare
• Excellent interpersonal communication skills and ability to work collaboratively with other disciplines, including DOC staff
• Strong organizational, project management, and multitasking abilities
• Master's in Public Health
• Master's in Public Administration
• Quantitative Analysis
• Qualitative Analysis
• Correctional Settings Experience
• R Programming
• Data-Driven Projects
• Statistical Analysis
• Database Management
• Windows
• Microsoft Office
• SPSS
• SAS
• Correctional Healthcare Interest
• Interpersonal Communication
• Collaborative Work
• Organizational Skills
• Project Management
• Multitasking

Benefits

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

Company

• Public health care network of hospitals, nursing homes, home care
• New York, New York, USA
• http://www.nychealthandhospitals.org/
• Founded in 1875
• 10001+ employees

Qualifications

• A Master's degree from an accredited college or university in Public Administration, Public Health, Business Administration, or a related discipline, and one (1) year of full-time experience in an administrative capacity in business management systems, general administration, health care or medical/patient systems administration; or
• A Baccalaureate Degree from an accredited college or university in Public Administration, Public Health, Business Administration, or a related discipline, and two (2) years of full-time experience in an administrative capacity in business management systems, general administration, health care or medical/patient systems administration
• Master's Degree in Public Health, Master's Degree in Public Administration, or related degree with a concentration on quantitative and/or qualitative analysis
• Experience working within correctional settings on research and r data-driven projects
• Strong data/statistical analysis and database management skills
• Advanced knowledge of Windows and Microsoft Office Suite and familiarity with standard statistical software packages (SPSS, SAS, etc.)
• Interest in correctional healthcare
• Excellent interpersonal communication skills and ability to work collaboratively with other disciplines, including DOC staff
• Strong organizational, project management, and multitasking abilities
• A Master’s degree from an accredited college or university in Public Administration, Public Health, Business Administration, or a related discipline, and one (1) year of full-time experience in an administrative capacity in business management systems, general administration, health care or medical/patient systems administration; or,
• A Baccalaureate Degree from an accredited college or university in Public Administration, Public Health, Business Administration, or a related discipline, and two (2) years of full-time experience in an administrative capacity in business management systems, general administration, health care or medical/patient systems administration.

Required skills

• Data Analysis, Statistical Analysis, Database Management, Microsoft Windows, Microsoft Office Suite, SPSS, SAS, Correctional Healthcare

Preferred skills

• Interest in correctional healthcare

Experience

• 1+ years