Homecare Homebase System Administrator

Good Shepherd Hospice is seeking a Homecare Homebase System Administrator to support its hospice operations. The role administers, optimizes, secures, and governs the Homecare Homebase EMR platform while providing end-user support, ensuring regulatory compliance, and aligning clinical and revenue cycle workflows with organizational goals.

Responsibilities

System Maintenance & Optimization: Administer and optimize the HCHB EMR platform by managing system configuration, upgrades, integrations, workflow support, data integrity, issue resolution, and documentation to ensure secure, reliable and efficient clinical, financial, and operational performance

IT Governance, Compliance & Security: Ensure HCHB system compliance with hospice regulatory and data governance requirements by managing security controls, supporting audits and accreditation efforts, enforcing IT governance standards, and mitigating system risks to protect data integrity, privacy, and operational compliance

General IT & End-User Support: Provide advanced support and optimization of the HCHB system by resolving complex issues, training users, managing incidents, collaborating with vendors and IT teams, and engaging stakeholders to improve system performance and operational efficiency

Strategic Executive Partnership: Partner with executive leadership to align HCHB capabilities with organizational goals by serving as a subject matter expert, analyzing performance metrics, recommending system improvements, translating business and clinical requirements into solutions, and leading strategic system initiatives

Preferred

HCHB certification or equivalent EMR certification

ITIL Foundation or similar IT service management certification

Relevant platform certifications (e.g. system administration, healthcare IT systems)

HIPAA or healthcare compliance training

HCHB certification

EMR certification

ITIL Foundation

IT service management certification

system administration certification

healthcare IT systems certification

HIPAA training

healthcare compliance training

Benefits

Remote work

Company

Hospice care provider serving patients in home and facilities

Oklahoma City, Oklahoma, USA

http://goodshepherdhospice.com/

Founded in 1995

501-1000 employees

Qualifications

Homecare Homebase (HCHB) experience strongly required

Bachelor's Degree in information systems, health informatics, computer science, healthcare administration, or related field

3-7 years of system administration, EMR or healthcare IT experience required

2+ years of hands-on experience with Homecare Homebase (HCHB) strongly required

Experience in hospice or home health environments required

Demonstrated experience supporting revenue cycle, clinical workflows, and EMR optimization

HCHB certification or equivalent EMR certification

ITIL Foundation or similar IT service management certification

Relevant platform certifications (e.g. system administration, healthcare IT systems)

HIPAA or healthcare compliance training

Required skills

Homecare Homebase (HCHB), System Administration, Electronic Medical Records (EMR), Healthcare IT, Hospice or Home Health Operations, Revenue Cycle Workflows, Clinical Workflows, EMR Optimization, HCHB Certification, ITIL Foundation, HIPAA Compliance

Preferred skills

HCHB certification or equivalent EMR certification, HIPAA or healthcare compliance training

Experience

3-7 years