Associate Revenue Cycle Analyst

AdventHealth is hiring an Associate Revenue Cycle Analyst to maintain and enhance Epic and related clinical and business systems. The role analyzes system and workflow issues, configures and tests applications, supports implementations and end users, and collaborates with clinical and business teams.

Responsibilities

• Remains current on industry trends and vendor/application/system updates, ensuring that all software modifications/upgrades are working according to Epic specifications
• Follows departmental standards for software configuration control, quality assurance, and version releases; provides documentation on system upgrades and new releases of Epic applications; provides training if required
• Troubleshoots issues or system deficiencies and initiates escalation procedures as required; provides recommendations for resolution of the problems found
• Participates in multiple cross-functional projects; understands project planning and coordination methodologies using project management skills, tools, and lean methodologies
• Actively participates in project, team, departmental, and other meetings as required; reports status updates, accomplishments, tasks, and any barriers to the manager
• Participates in the on-call responsibilities in support of a 24/7 production systems environment; acts as the primary support contact for the application's end-users
• Collaborates with various departments to streamline documentation workflows and supports the implementation of best practices in clinical documentation
• Develops and maintains a robust knowledge of the product initiatives and categories supported, ensuring data integrity and effective communication of findings
• Other duties as assigned
• Designs and develops test scripts and materials for end-to-end workflow testing; performs unit, system, and integration testing per standards, including negative and regression testing; documents outcomes
• Develops and maintains system process documentation and outlines process steps using appropriate tools; identifies and implements requested changes to the system
• Demonstrates basic functional knowledge of Epic, applicable third-party solutions, and the Microsoft suite of products
• Designs, builds, and configures within assigned Epic system modules and any supporting third-party applications

Preferred

• Knowledge of clinical/business/technical workflow
• Associate college degree (as, diploma, b.a., b.s. or commensurate experience) in a field of study such as business, is, or a healthcare related
• 1+ years of clinical, business or technical background
• EMR application/implementation experience
• Clinical Workflow Knowledge
• Business Workflow Knowledge
• Technical Workflow Knowledge
• Associate Degree
• Business Education
• Information Systems Education
• Healthcare Education
• Clinical Experience
• Business Experience
• EMR Application Experience
• EMR Implementation Experience

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits
• Fully remote

Company

• Multistate healthcare system providing whole-person care
• Denver, US
• https://networkofcare.adventhealth.com/colorado
• 10001+ employees

Qualifications

• Epic Certification or ability to complete certification within 3 months of completing classes
• Basic Microsoft suite of products
• Demonstrated creative problem-solving approach and strong analytical skills
• Must have strong written and verbal communication skills
• Work with general guidance
• Rapid learner
• Ability to manage multiple tasks within deadline constraints
• Basic knowledge of HL7 and API concepts and operating within an integrated healthcare applications environment
• Experience communicating complex technical concepts to a non-technical audience
• Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations
• Knowledge of clinical/business/technical workflow
• Associate college degree (as, diploma, b.a., b.s. or commensurate experience) in a field of study such as business, is, or a healthcare related
• 1+ years of clinical, business or technical background
• EMR application/implementation experience

Required skills

• Epic Certification, Microsoft Suite, HL7, API Concepts, EMR Application Implementation, Integrated Healthcare Applications, Clinical and Business Workflows

Preferred skills

• Knowledge of clinical/business/technical workflow, 1+ years of clinical, business or technical background, EMR application/implementation experience

Experience

• 1+ years