Program Manager, Care Operations

Responsibilities

Own end-to-end execution of care programs from workflow documentation to go-live tracking to post-launch iteration

Coordinate across Clinical, Product, Engineering, and Care Delivery Operations to keep programs on track, identifying blockers and closing gaps

Manage program timelines, deliverables, and status tracking for active care contracts and attributed populations

Serve as a consistent point of contact for cross-functional stakeholders, keeping everyone aligned on priorities and progress

Translate clinical protocols and product capabilities into operational workflows the Care Delivery team can execute consistently

Build and maintain SOPs, playbooks, and training materials that allow programs to run reliably across care team members and markets

Identify workflow gaps, unclear handoffs, and missing infrastructure and take ownership of closing them

Partner with the Associate Director, Care Management on workflow and SOP documentation and process iteration, ensuring documentation reflects how care teams actually work

Partner with Product and Engineering to integrate AI tools into care workflows, understanding where automation handles scale and where human intervention is needed

Support configuration, testing, and rollout of new tools or workflow changes

Track operational performance and surface opportunities to reduce manual burden through process improvements or tooling changes

Preferred

Value-based care, population health, or managed care experience preferred

Benefits

Remote opportunity with the ability to work ET or CT hours.

Chamber Cardio® enables cardiology practices and providers to make the transition to value-based care, ensuring that they are compensated for delivering the right care at the right time.

Washington, District of Columbia, USA

https://www.chambercardio.com

Total Funding

$68M

Key Investors

Frist Cressey Ventures

HSBC Innovation Banking

General Catalyst

2026-02-04

Series A· $60M

Debt Financing

2024-03-06

Seed· $8M

Leadership Team

Brannan Schell

Chief Growth Officer

Recent News

Fierce Healthcare

Oracle Health data breach in 2025 compromised data of 20M people: report

2026-10-13

Business Wire

Humana Introduces New Value-Based Cardiology Care Partnerships for Medicare Advantage Members

2026-03-04

Fierce Healthcare Fundraising Tracker '26: Frist Cressey Ventures closes Fund IV; Daffodil Health clinches $16M

2026-02-20

Company data provided by

AI Tools

Customize Your Resume

Qualifications

4-8 years of experience in healthcare operations, program management, or an adjacent field

Demonstrated ability to create structure in ambiguous environments — you don't wait for ownership to be assigned before driving work forward

Strong process documentation skills — your SOPs and playbooks are ones teams actually use

Experience working with care management platforms, AI-enabled tools, or operational technology in healthcare

Analytical and data-driven — you use metrics to track progress and make decisions

Clear, direct communicator who keeps stakeholders informed and aligned

Passionate about improving outcomes for cardiology patients and providers

You must be authorized to work in the US without sponsorship

Value-based care, population health, or managed care experience preferred

4-8 years of experience in healthcare operations, program management, or an adjacent field.

Required skills

Represents the skills you have, click on the tags, Healthcare Operations, Program Management, Value-Based Care, Population Health, Managed Care, Process Documentation

Experience

4-8 years