Full-time
Clinical Strategy & Operations Manager
$110K/yr – $165K/yr
New York, NYBusiness & AdminPosted 30+ Days Ago
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Role overview
Job type
Salary
$110K/yr – $165K/yr
Location
Sector
Posted
30+ Days Ago
Job description
Responsibilities
Execute the Activation playbook day-to-day, and surface field learnings that help refine it over time
Roll out playbooks and training for new client launches, adapting delivery based on what's actually working on the ground
Step in directly to cover gaps across Intake, Care Operations, and Care Guide wherever the team needs an extra hand
Work as a close, dotted-line partner to the managers of Intake, Care Operations, and Care Guide, supporting their teams' execution with no formal reporting authority
Help establish consistent operating cadences (team syncs, reporting rhythms) as those teams scale
Coordinate with Marketing, Client Success, and other cross-functional partners on shared initiatives
Build and maintain dashboards that give leadership visibility into Activation and Clinical Operations performance
Track KPIs across the funnel and flag bottlenecks for leadership to act on
Partner with Engineering to implement automations that improve day-to-day efficiency
Preferred
Hands-on operating experience at a startup, ideally you've paired strategy / consulting-caliber thinking with the reps of actually running point on execution in a fast-moving environment
Benefits
Hybrid work arrangement
Transparent specialty infusion benefit solution for employers and health plans.
New York, New York, USA
https://www.leaphealth.com
Total Funding
$1M
2024-03-08
Series Unknown· $1M
Leadership Team
Hani Elias
Co-founder & CEO
Amir Sharif
Co-Founder, President
Recent News
Business Wire
Alight Adds Cylinder and Leap to Partner Network
2026-05-14
PR Newswire
Leap Posts 25x Growth; Expands Executive Team and Appoints Hani Elias as CEO
2026-02-04
MedCity News
Angle Health, Leap Health Team Up to Bring More Affordable Infusion Care to Employers
2026-01-21
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Qualifications
4-5 years of experience in Business Operations, Strategy, or Consulting, someone who connects dots across functions and turns ambiguity into a clear next step
Comfortable operating inside an existing structure: you take a playbook and run it well, adapting in the field rather than needing to redesign it
Strong with metrics, you read a dashboard and understand what it means for the business, not just report the numbers
Skilled at building trust and influence without formal authority, this role coordinates closely with peer managers with no direct reporting relationship
Hands-on operating experience at a startup, ideally you've paired strategy / consulting-caliber thinking with the reps of actually running point on execution in a fast-moving environment
Required skills
Represents the skills you have, click on the tags, Business Operations, Business Strategy, Consulting, Playbook Execution, Dashboard Development, KPI Analysis, Influence Without Formal Authority
Experience
4-5 years
Interested in this role?
Apply directly on the employer's website — it only takes a few minutes.
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