Business Analyst- 181466

PeopleSERVE, Inc. is seeking a Business Analyst with expertise in Health and Welfare benefits. The role involves managing workloads, conducting analyses, and supporting implementation activities to enhance client services.

Responsibilities

Ability to independently manage one's own workload

Regulatory and legislative knowledge in aligned service area

Understanding of benefits administration systems

Demonstrates superb communication skills (written and verbal)

Ability to conduct analysis and document findings

Procedure execution and process improvement

Align, plan, and implement new product capability delivery within flight implementations

Drive and / or support execution of key implementation activities (example: data conversion load)

Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements

Partnering with the Director Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements

Performing root cause analysis to determine gaps or trends for continuous improvement opportunities

Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable

Creating training material and reference material for participant services

Assisting and coaching the broader virtual team

Engaging in and/or leading ongoing courses to support continued personal development

Provide project management for client testing for new implementations, migrations, and Annual Enrollment

Understand and manage to client testing timelines

Test case set-up, data mining, and data mocking

Conduct and lead daily stand-up calls during Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT)

Manage defects

Monitor and report on progress

Troubleshoot and escalate environment issues

Conduct client testing with business partners

Identify testing process improvement opportunities

Preferred

Experience in Agile preferred, but not required

Prior client implementation and/or platform migration experience a plus

Agile experience

Client implementation

Platform migration

Company

Technology recruitment firm serving New England

Newton, Massachusetts, USA

http://peopleserveinc.com/

Founded in 1999

11-50 employees

Qualifications

Bachelor's degree or equivalent years of industry experience

3+ years of Health and Welfare benefits service experience

3+ years of testing experience (and demonstrated competence, depth, and breadth) of professional experience

Proficient with Microsoft Office applications

Ability to independently manage one's own workload

Regulatory and legislative knowledge in aligned service area

Understanding of benefits administration systems

Demonstrates superb communication skills (written and verbal)

Ability to conduct analysis and document findings

Procedure execution and process improvement

Align, plan, and implement new product capability delivery within flight implementations

Drive and/or support execution of key implementation activities (example: data conversion load)

Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements

Partnering with the Director Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements

Performing root cause analysis to determine gaps or trends for continuous improvement opportunities

Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable

Creating training material and reference material for participant services

Assisting and coaching the broader virtual team

Engaging in and/or leading ongoing courses to support continued personal development

Provide project management for client testing for new implementations, migrations, and Annual Enrollment

Understand and manage to client testing timelines

Test case set-up, data mining, and data mocking

Conduct and lead daily stand-up calls during Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT)

Manage defects

Monitor and report on progress

Troubleshoot and escalate environment issues

Conduct client testing with business partners

Identify testing process improvement opportunities

Experience in Agile preferred, but not required

Prior client implementation and/or platform migration experience a plus

3+ years of testing experience (and demonstrated competence, depth, and breadth) of professional experience.

Required skills

Health and Welfare benefits service, Testing, Client implementation, Platform migration, Agile, Microsoft Office, Legislative knowledge, Benefits administration systems, Process improvement, Test case set-up, Data mining, Data mocking, Defect management, Business Acceptance Testing, Client Acceptance Testing, Workload management

Preferred skills

Experience in Agile preferred, but not required, Technology recruitment firm serving New England., Newton, Massachusetts, USA, http://peopleserveinc.com/, H1B Sponsorship, Data Powered by, Distribution of Different Job Fields Receiving Sponsorship, Represents job field similar to this job, Management and Executive, Engineering and Development, Trends of Total Sponsorships, *2026, (9), 2025, (19), 2024, (13), 2023, (2), 2022, (1), 2021, (4), 2020, Total Funding, unknown, 2026-08-21, Acquired, Leadership Team, Erik Schwartz

Experience

3+ years