IT Business Analyst / Transition Coordinator

NTT DATA is a global business and technology services organization. The IT Business Analyst / Transition Coordinator will support application transition activities for an acquisition carve-out by coordinating knowledge transfer, data requests, application discovery, stakeholder activities, reporting, and transition readiness across multiple applications.

Responsibilities

Coordinate Knowledge Transfer (KT) requests across business stakeholders, IT teams, application owners, and external parties

Meet with business users, application owners, and IT stakeholders to understand the current level of application knowledge and identify gaps requiring additional information, documentation, or knowledge transfer

Facilitate application discovery discussions to understand:

Application functionality and business usage

Key business processes supported

Business users, application owners, and stakeholders

Application data usage and storage

Interfaces and integrations

Upstream and downstream dependencies

Application environments

Operational and support processes

Help stakeholders translate identified information and knowledge gaps into clear, actionable KT requests

Coordinate KT sessions with the appropriate business, IT, and external participants

Document key information, decisions, outcomes, gaps, and follow-up actions resulting from discovery and KT activities

Coordinate Data Requests from business and IT stakeholders throughout the application transition

Work with requestors to clarify the information or data required and ensure sufficient details are captured before requests are submitted

Submit and coordinate requests through established project and organizational processes

Track requests from initiation through completion and proactively follow up on outstanding questions, actions, dependencies, and approvals

Escalate delays or blockers that could affect transition timelines or readiness

Maintain application-level information required to support transition planning and execution

Ensure application information and project data are complete, accurate, current, and appropriately organized

Maintain trackers covering applications, KT requests, data requests, actions, dependencies, risks, issues, and completion status

Perform data validation and reconciliation to identify missing, inconsistent, or incomplete application information

Work with appropriate stakeholders to resolve identified information gaps

Analyze application, KT, Data Request, and transition information to identify:

Information and knowledge gaps

Outstanding activities

Risks and issues

Application dependencies

Delayed actions

Trends and recurring concerns

Areas requiring follow-up or escalation

Develop and maintain project trackers, dashboards, status reports, and management information

Create concise and professional PowerPoint presentations and management-level status updates

Communicate key metrics, progress, risks, issues, dependencies, outstanding actions, and overall transition readiness

Provide data-driven insights to Application Transition Leads and project leadership to support prioritization and decision-making

Work collaboratively with Application Transition Leads, Project Managers, Business Leads, Application Owners, IT teams, and external stakeholders

Coordinate multiple concurrent applications, requests, meetings, actions, and dependencies

Proactively follow up with stakeholders to ensure agreed actions and deliverables are completed on schedule

Identify and escalate gaps, delays, risks, or dependencies that could impact transition readiness

Support broader transition planning and execution activities as required

Preferred

Ability to work effectively in a remote, cross-functional, and geographically distributed environment

Cross-Functional Collaboration

Benefits

This position may also be eligible for incentive compensation based on individual and/or company performance.

Medical, dental, and vision insurance

Flexible spending or health savings account

Life, and AD&D insurance

Short- and long-term disability coverage

Paid time off

Employee assistance

Participation in a 401k program with company match

Additional voluntary or legally required benefits

100% Remote

Company

Business and technology consulting, AI, and IT services.

Plano, Texas, USA

https://us.nttdata.com/

Founded in 1988

10001+ employees

Qualifications

2–5 years of experience in an IT Business Analyst, Business Systems Analyst, Project Coordinator, Application Analyst, PMO Analyst, or similar technology-focused role

3+ years of experience working directly with business users and IT stakeholders to gather information, understand business and application needs, and document requirements, decisions, and outcomes

3+ years of strong business analysis and discovery skills, including the ability to ask effective follow-up questions, identify information gaps, and translate findings into actionable next steps

Strong organizational and coordination skills with demonstrated ability to manage multiple concurrent applications, requests, actions, stakeholders, and dependencies

Strong experience maintaining project or application trackers and following activities through completion

Strong Microsoft Excel skills, including experience organizing, analyzing, validating, reconciling, and maintaining data for project or portfolio tracking and reporting

Strong Microsoft PowerPoint and presentation development skills, with the ability to convert detailed application and project information into concise management-level updates

General understanding of enterprise application and technology concepts, including: * Application functionality * Business processes * Application data * Interfaces and integrations * Application environments * Dependencies * Application ownership and support processes

Strong written and verbal communication skills

Ability to work independently, take ownership of assigned activities, proactively follow up with stakeholders, and escalate issues when necessary

Previous experience supporting mergers and acquisitions (M&A), acquisitions, divestitures, or carve-outs

Experience with application transition, separation, migration, or integration programs

Experience coordinating formal Knowledge Transfer and Data Request processes

Experience supporting application portfolio management, application discovery, or application rationalization initiatives

Experience working with large, cross-functional enterprise technology programs involving business, IT, and external stakeholders

IT Business Analysis | Application Discovery | Knowledge Transfer (KT) Coordination | Data Request Management | Application Transition | Stakeholder Management | Application Portfolio Tracking | Data Analysis | Microsoft Excel | PowerPoint | Status Reporting | Risk & Issue Tracking | Dependency Management | M&A / Carve-Out | Project Coordination | Transition Readiness

Ability to work effectively in a remote, cross-functional, and geographically distributed environment

2–5 years of experience in an IT Business Analyst, Business Systems Analyst, Project Coordinator, Application Analyst, PMO Analyst, or similar technology-focused role.

3+ years of experience working directly with business users and IT stakeholders to gather information, understand business and application needs, and document requirements, decisions, and outcomes.

3+ years of strong business analysis and discovery skills, including the ability to ask effective follow-up questions, identify information gaps, and translate findings into actionable next steps.

Required skills

IT Business Analysis, Application Discovery, Knowledge Transfer Coordination, Data Request Management, Application Transition, Microsoft Excel, Microsoft PowerPoint, Data Analysis, Project Coordination, Risk and Issue Tracking, Dependency Management, M&A / Carve-Out, Stakeholder Management

Experience

2-5 years