Virtual Pharmaceutical Compliance Specialist - Syneos Health Careers

Syneos Health is a global company focused on creating better, smarter, and faster ways to bring biopharmaceutical therapies to patients. The Compliance Specialist will support REMS Call Center programs by investigating, documenting, and addressing potential noncompliance, coordinating corrective actions, providing stakeholder training, and participating in auditing and monitoring activities.

Tags

Health Care

Life Science

Pharmaceutical

Artificial Intelligence (AI)

Accounting

Human Resources

Healthcare

Publishing

Biopharma

Bookkeeping and Payroll

Employment

Freelance

Responsibilities

Support the REMS Call Center program to help ensure FDA mandated requirements/goals are met

Conduct investigations of potential non-compliance within REMS programs

Manage and ensure prompt, thorough, confidential, and objective investigations in accordance with Syneos Health and the REMS Program requirements

Ensure all program compliance duties (including re-education of stakeholders, documentation of non-compliant event, review of alerts/reminders, and healthcare provider/pharmacy follow-up) are completed for the assigned REMS program(s)

Coordinate corrective actions with stakeholders and follow through to ensure they are implemented in a timely manner

Provide training and education to contracted SPs and/or SDs about the program, processes, and data requirements

Engage in REMS program auditing and/or monitoring activities

Benefits

Remote work arrangement

Health benefits including Medical, Dental and Vision

Company match 401k

Flexible paid time off (PTO)

Sick time

Paid sick time eligibility may vary depending on where you work

AI-powered talent hiring platform for life sciences, pharma, and IT.

London, England, GBR

https://lifelancer.com

Total Funding

$0.68M

2025-03-01

Pre Seed· $0.24M

2024-03-01

Pre Seed· $0.11M

2023-03-01

Pre Seed· $0.12M

Leadership Team

Jayesh Pandya

Co-Founder & CEO

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Qualifications

Bachelor's Degree required

Experience with Risk Evaluation and Mitigation Strategy (REMS)

Knowledge of call center operations and processes

One or more years of experience in the pharmaceutical or healthcare industry, with emphasis on compliance

Skill in telephone and/or customer service experience and etiquette

Efficient computer and data entry skills; ability to learn new systems and programs quickly

Ability to work with a team and maintain a positive attitude

Ability to communicate clearly and effectively written and verbal

Ability to multitask, prioritize day-to-day responsibilities and meet deadlines

Excellent analytical, problem-solving, and organizational skills required

Experience in high-pressure and fast paced environment

Ability to maintain confidentiality involving compliance and company information and activities

Demonstrate current working knowledge of various rules, regulations, and industry guidance relevant to healthcare compliance

Must be able to effectively communicate with Engagement Center representatives, internal departments, clients and management

Proficient in Microsoft Word, Excel, PowerPoint, Outlook, or similar electronic mail program

Proficient with investigation databases and case management systems and tools

One or more years of experience in the pharmaceutical or healthcare industry, with emphasis on compliance.

Required skills

Risk Evaluation and Mitigation Strategies (REMS), Healthcare Compliance, Pharmaceutical Industry, Call Center Operations, Microsoft Word, Excel, PowerPoint, and Outlook, Investigation Databases and Case Management Systems

Experience

1+ years