Quality and Contract Analyst I Outreach IHCI

The Innovative Healthcare Collaborative of Indiana (IHCI), a joint venture between Community Health Network and Deaconess Health System, is hiring a Quality and Contract Analyst I. The role leads outreach and quality performance efforts, engaging patients, providers, payers, and internal stakeholders to improve value-based care outcomes.

Responsibilities

Lead outreach efforts to engage providers, payers, and internal stakeholders

Represent IHCI in payer meetings and quality committees

Reach out to patients via phone, letters, and Epic MyChart to close care gaps

Collaborate with IHCI leadership to design and implement quality interventions

Drive continuous improvement using Lean Six Sigma and CQI methodologies

Preferred

bachelor's degree preferred

CPHQ certification preferred

Lean Six Sigma certification preferred

Bachelor’s Degree

CPHQ Certification

Lean Six Sigma Certification

Benefits

Community caregivers performing work remotely are permitted to live in Indiana, Illinois, Ohio, Michigan, Kentucky, Florida, and Texas.

Company

Non-profit health system in Central Indiana.

Indianapolis, Indiana, USA

https://www.ecommunity.com/

Founded in 1976

10001+ employees

Qualifications

Applicants for this position should be able to collaborate with others in a team setting, have excellent communication and organizational skills, and a positive attitude toward problem-solving

High School Diploma or GED required

Three (3) years in healthcare or managed care with project management experience

Strong understanding of CQI principles

Experience analyzing quality data and driving improvement

Familiarity with ACO Quality Reporting, CMS/NCQA standards, and population health strategies

Ability to work collaboratively with physician practices and payer partners

Intermediate proficiency in Microsoft Office, especially Excel

Excellent communication, organizational, and outreach skills

Bachelor's degree preferred

CPHQ certification preferred

Lean Six Sigma certification preferred

Three (3) years in healthcare or managed care with project management experience.

Required skills

Continuous Quality Improvement (CQI), Lean Six Sigma, Quality Data Analysis, ACO Quality Reporting, CMS/NCQA Standards, Population Health, Healthcare and Managed Care, CPHQ, Microsoft Excel, Microsoft Office

Preferred skills

bachelor's degree preferred, CPHQ certification preferred, Lean Six Sigma certification preferred

Experience

3+ years