IT Business Analyst

Crew helps clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. The IT Business Analyst will gather and analyze requirements, support backlog and delivery activities, engage stakeholders across Quality, Manufacturing, and IT, and assist with testing, documentation, training, and system adoption.

Responsibilities

Gather and document requirements from global process owners, site subject matter experts, and business stakeholders

Analyze current processes and identify opportunities to improve workflows, reporting, and system functionality

Translate business needs into functional requirements, user stories, acceptance criteria, and process flows

Help align site-specific needs with global processes and standards

Partner with Product Owners, project managers, and development teams to refine and prioritize the backlog

Work with internal IT teams and external vendors to clarify requirements and resolve questions throughout delivery

Review proposed solutions and delivered functionality to ensure alignment with business requirements

Serve as a liaison between Quality, Manufacturing, and IT teams

Facilitate discussions to align stakeholders on requirements, priorities, and process changes

Support change management, user training, and communications for new or enhanced systems

Support user acceptance testing, including developing test scenarios, coordinating business participation, and tracking issues through resolution

Create and maintain requirements, process documentation, user guides, and work instructions

Follow applicable GxP, validation, and documentation standards in partnership with Quality and validation teams

Preferred

Exposure to Quality or Manufacturing processes and enterprise systems such as ERP, MES, or QMS

Familiarity with GxP requirements and computerized system validation

Experience working with global teams or supporting initiatives across multiple sites

Quality Processes

Manufacturing Processes

ERP Systems

MES Systems

QMS Systems

GxP Requirements

Computerized System Validation

Multi-Site Initiative Support

Global Team Collaboration

Benefits

Comprehensive healthcare package (medical, dental, vision)

Disability and group term life insurance

Health and flexible spending accounts

A utilization bonus

401(k) with match

Flexible time off for salaried employees

Parental leave for salaried employees

Flexible work arrangements (all benefits are subject to eligibility requirements)

Consultant training programs

Investment in career development

Company

Talent development program for early-career consultants

Blue Bell, Pennsylvania, USA

http://turnberrysolutions.com/

Founded in 2001

1001-5000 employees

Qualifications

1–3+ years of experience as a Business Analyst supporting IT, data, or digital initiatives

Experience in pharmaceutical, biotechnology, medical device, or another regulated environment

Strong requirements gathering, process analysis, and documentation skills

Familiarity with Agile delivery practices, including backlog refinement, user stories, and sprint ceremonies

Experience using Jira or similar project and requirements management tools

Ability to communicate effectively with business stakeholders, technical teams, and external vendors

Experience supporting user acceptance testing, training, or system adoption

Exposure to Quality or Manufacturing processes and enterprise systems such as ERP, MES, or QMS

Familiarity with GxP requirements and computerized system validation

Experience working with global teams or supporting initiatives across multiple sites

Required skills

Represents the skills you have, click on the tags, Requirements Gathering, Business Process Analysis, Agile Delivery, GxP, Computerized System Validation, Pharmaceutical/Regulated Environment

Experience

1+ years