Senior Enterprise Partner Manager - Grocery & Retail

Uber operates at the intersection of commerce and technology, helping grocery and retail partners adapt to the on-demand economy. The Senior Enterprise Partner Manager will own strategic partner relationships and business performance, lead joint growth planning, manage and coach Account Coordinators, and collaborate cross-functionally to drive product adoption and operational excellence.

Responsibilities

• Own the end-to-end commercial relationship and business performance for a portfolio of strategic enterprise retail and grocery partners
• Directly manage and coach a team of Account Coordinators, providing the mentorship and performance feedback necessary to build a high-performing talent bench
• Lead joint business planning sessions with partner executives to align on long-term growth strategies, KPI targets, and product integration roadmaps
• Navigate internal complexity to advocate for partner needs, working cross-functionally with Product and Marketing to launch pilot programs and new product rollouts
• Build complex business models and leverage analytical tools to uncover insights that drive partner productivity and storefront optimization
• Drive operational excellence across your portfolio by identifying and resolving bottlenecks in assortment, pricing, and fulfillment

Preferred

• Experience specifically within the Retail, CPG, or Grocery industries
• Experience directly managing customer-facing individuals or teams
• Deep understanding of the grocery and retail landscape, including competitive dynamics and emerging e-commerce trends
• Demonstrated ability to lead and influence cross-functional teams (Engineering, Product, Marketing) to achieve shared goals
• Exceptional negotiation skills with the ability to navigate difficult commercial conversations and close high-value deals
• Proficiency in analytical tools such as Salesforce and SQL to drive data-informed decision making
• Retail
• CPG
• Grocery Experience
• Customer-Facing Team Management
• Retail Landscape Knowledge
• Competitive Dynamics
• E-Commerce Trends
• Cross-Functional Team Leadership
• Commercial Conversation Management
• High-Value Deal Closing
• Salesforce
• SQL
• Data-Driven Decision-Making
• Team Leadership
• Influencing
• Negotiation

Benefits

• Eligibility to participate in Uber's bonus program
• May be offered an equity award
• All full-time employees are eligible to participate in a 401(k) plan

Company

• Ride-sharing and delivery platform for flexible earnings
• San Francisco, California, USA
• https://www.uber.com/
• Founded in 2009
• 10001+ employees

Qualifications

• Minimum 5 years of experience, ideally in partner management, account management, or business development
• Experience managing complex data sets and a proven track record of hitting multiple OKRs
• Bachelor's degree or equivalent practical experience
• Experience specifically within the Retail, CPG, or Grocery industries
• Experience directly managing customer-facing individuals or teams
• Deep understanding of the grocery and retail landscape, including competitive dynamics and emerging e-commerce trends
• Demonstrated ability to lead and influence cross-functional teams (Engineering, Product, Marketing) to achieve shared goals
• Exceptional negotiation skills with the ability to navigate difficult commercial conversations and close high-value deals
• Proficiency in analytical tools such as Salesforce and SQL to drive data-informed decision making
• Minimum 5 years of experience, ideally in partner management, account management, or business development.

Required skills

• Partner Management, Account Management, Business Development, Retail and Grocery Industry, CPG Industry, E-commerce, Data Analysis, OKR Management, Salesforce, SQL

Experience

• 5+ years