Manager, Client Strategy & Operations

Responsibilities

Define the architecture needed to support a growing client base and ensure consistent delivery

Build the models the company uses to forecast member activation rates, cost savings, and top-line revenue

Leverage AI to automate reporting and materials for recurring client meetings (e.g., Quarterly Business Reviews)

Work with the data and analytics team to define the tables and business logic needed to support client reporting

Align with then member activation and marketing teams to measure the impact of lifecycle campaigns and program design variables

Partner with the pharmacy team on drug sourcing strategy

Collaborate with the growth strategy team to bring client insights into pre-sale collateral

Find pathways to expand client relationships, including deeper collaboration (e.g., through care navigation partners) to increase member engagement, as well as commercial opportunities to grow account revenue

Define the cadence for post-sale communications and the optimal operational model for each client type

Preferred

• 3–6 years of experience in consulting, investment banking, strategy, and/or operations roles at high-growth companies
• Prior experience working in healthcare
• HQ in the NYC (but open to applicants across the US!)

Benefits

Offers equity

Remote work arrangement

Leap is building the modern infrastructure for specialty medicine, making life-changing treatments easier to access, navigate, and afford.

New York, New York, USA

https://www.leaphealth.com

Total Funding

$1M

2024-03-08

Series Unknown· $1M

Leadership Team

Hani Elias

Co-founder & CEO

Amir Sharif

Co-Founder, President

Recent News

Business Wire

Alight Adds Cylinder and Leap to Partner Network

2026-05-14

PR Newswire

Leap Posts 25x Growth; Expands Executive Team and Appoints Hani Elias as CEO

2026-02-04

MedCity News

Angle Health, Leap Health Team Up to Bring More Affordable Infusion Care to Employers

2026-01-21

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Qualifications

• Passion for delivering high-quality care and improving patients' lives
• Strong data fluency, analytical, and problem-solving skills
• Fluency and interest in using AI to innovate and solve problems at scale
• Excitement around solving hard problems in a scrappy, low-ego, ambiguous environment
• High attention to detail (and willingness to dive into the weeds)
• Comfort communicating with executive audiences (both internal and external)
• Alignment with Leap's values •(see• [•here•](https://www.leaphealth.com/careers)•)•
• 3–6 years of experience in consulting, investment banking, strategy, and/or operations roles at high-growth companies
• Prior experience working in healthcare
• HQ in the NYC (but open to applicants across the US!)

Required skills

Data Analysis, Artificial Intelligence (AI), Healthcare, Strategy Consulting, Investment Banking, Business Operations, Executive Communication

Preferred skills

• Prior experience working in healthcare, • HQ in the NYC (but open to applicants across the US!)

Experience

3-6 years