Solution Consultant, Data Center & Cloud Platform

Atlassian is hiring a Solution Consultant for its Advisory Services Public Sector team. The individual contributor will provide strategic technical guidance on Data Center and Cloud Platform solutions, helping customers address business challenges, realize value from Atlassian products, and achieve their goals.

Responsibilities

• Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
• Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
• Identify and promote opportunities for service and product expansion within a client’s organization
• Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
• Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
• Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
• Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

Preferred

• nice to have a second language such as Spanish, French, or Portuguese for business communication
• Experienced in working with Public Sector customers
• Experienced in working on cross-team projects, engaging with Sales, Product, Support, and other teams
• Experienced in working with large customers in a consulting or technical expert capacity
• Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices
• Spanish
• French
• Portuguese
• Public Sector Experience
• Large Customer Experience
• Consulting
• Cross-Team Collaboration
• Coaching
• Business Communication
• Tailored Guidance

Company

• Team collaboration and productivity software for software, IT, business teams
• Sydney, New South Wales, AUS
• https://www.atlassian.com/
• Founded in 2002
• 10001+ employees

Qualifications

• 4-6 years of experience within or working with SaaS companies
• 2+ years of experience in customer-facing roles where you've engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
• Demonstrated expertise in our Data Center Platform, including:
• Experience administering Atlassian DC ecosystems and applications like Jira, Jira Service Management, Confluence, Bitbucket, Crowd, etc
• Background in cloud computing architectures, integration methods, product upgrades, and associated security considerations
• Demonstrated expertise in Cloud Platform, including
• Experience migrating to, architecting, and implementing Atlassian Cloud ecosystems at scale
• Subject matter expertise in SaaS based-architectures, integration methods, and associated security considerations
• Experience directing stakeholders through Atlassian Cloud transformation and adoption at an enterprise scale
• You're fluent in English
• Nice to have a second language such as Spanish, French, or Portuguese for business communication
• Experienced in working with Public Sector customers
• Experienced in working on cross-team projects, engaging with Sales, Product, Support, and other teams
• Experienced in working with large customers in a consulting or technical expert capacity
• Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices
• 2+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership

Required skills

• Atlassian Data Center Administration, Jira, Jira Service Management, Confluence, Bitbucket, Crowd, Atlassian Cloud Architecture and Migration, SaaS Architecture, Systems Integration, Cloud Security, Public Sector Consulting, Stakeholder Management, Coaching

Preferred skills

• Experienced in working with Public Sector customers, Glassdoor, 3.2, Sydney, New South Wales, AUS, https://www.atlassian.com, H1B Sponsorship, Data Powered by, Distribution of Different Job Fields Receiving Sponsorship, Represents job field similar to this job, Management and Executive, Engineering and Development, Product Management, Marketing, Sales, Customer Service and Support, Accounting and Finance, Human Resources, Creatives and Design, Legal and Compliance, Trends of Total Sponsorships, *2026, (158), 2025, (351), 2024, (184), 2023, (190), 2022, (259)

Experience

• 4-6 years