Market and Product Expansion Manager- Commercial Real Estate, Sales Optimization - Vice President

JPMorganChase is a global financial institution providing banking, investment banking, commercial banking, payments, and asset management services. The Market and Product Expansion Vice President will execute strategies for Commercial Real Estate market growth, sales productivity, and product expansion while developing the CRE data operating model. The role will lead data governance, KPI and performance management, cross-functional delivery, regulatory alignment, and process improvement across business, sales, product, technology, and controls teams.

Responsibilities

• Act as the in-business advocate for CRE data strategy – drive the roadmap aligned to business priorities, including market expansion, product growth, and sales enablement
• Help establish and run the CRE data management operating model, including data governance, stewardship, controls, issue management, and escalation paths across multiple lines of business
• Lead business alignment on key terms: canonical definitions, allowable values, and what should be considered the “golden source” at key points in the CRE lifecycle
• Translate business feedback and pain points into actionable input for partners across product, technology, and project management to deliver products that improve sales effectiveness, client targeting and executive decision making
• Define and enforce data standards (definitions, system connectivity, credit & profitability hierarchies) to ensure consistency across CRM, pipeline reporting, performance dashboards, and client analytics
• Assist in the integration of CRE data sources, across internal platforms, firmwide datasets, and third-party providers, into a governed, usable form for execution
• Create and monitor a disciplined KPI and performance management framework for CRE expansion initiatives, including standardized reporting, leading indicators, and executive-ready scorecards that tie data outputs to commercial outcomes
• Ensure regulatory readiness and control alignment by embedding data and reporting considerations into product testing, governance, and release processes; partner with risk and compliance stakeholders to support evidence, traceability, and audit outcomes
• Identify structural inefficiencies across data and reporting workflows and drive sustainable process redesign, automation, and simplification—prioritizing controls, scalability, and user adoption

Preferred

• Experience in real estate investment banking, commercial brokerage, real estate private equity, or a closely related CRE advisory or principal investing role
• Hands-on experience designing and implementing KPI frameworks, performance scorecards, and self-serve analytics for sales and client outcomes
• Experience working across CRM and pipeline reporting ecosystems, including standardized definitions, process controls, and adoption programs
• Working knowledge of data governance and data use alignment practices in regulated environments (decisioning, escalation paths, and sustainable controls)
• Real estate investment banking
• Commercial brokerage
• Real estate private equity
• KPI framework design
• Performance scorecards
• Self-serve analytics
• CRM systems
• Pipeline reporting
• Data governance
• Regulated environments

Benefits

• Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity.
• Comprehensive health care coverage
• On-site health and wellness centers
• A retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

Company

• Global financial institution offering banking, asset management, and advisory services
• New York, New York, USA
• https://www.jpmorganchase.com/
• Founded in 2000
• 10001+ employees

Qualifications

• 7+ years of experience in Commercial Real Estate, with strong understanding of CRE markets and debt products (e.g., Bank, Life Cos, Agency, CMBS, alternative lenders)
• Proven leadership in data management and data strategy, including governance, quality management, controls, and operating model implementation in a regulated environment
• Demonstrated ability to partner with heads of business and senior stakeholders, translating commercial priorities into a delivery roadmap with clear outcomes, milestones, and adoption targets
• Strong analytical and financial modeling capability, with advanced proficiency in Microsoft Excel
• Executive communication skills with strong proficiency in Microsoft PowerPoint, including the ability to present complex topics clearly to drive decisions
• Working knowledge of risk management, controls, governance processes, and regulatory expectations relevant to product expansion and data integrity
• Track record of leading cross-functional delivery with multiple partners, including requirements definition, prioritization trade-offs, and change adoption
• Experience in real estate investment banking, commercial brokerage, real estate private equity, or a closely related CRE advisory or principal investing role
• Hands-on experience designing and implementing KPI frameworks, performance scorecards, and self-serve analytics for sales and client outcomes
• Experience working across CRM and pipeline reporting ecosystems, including standardized definitions, process controls, and adoption programs
• Working knowledge of data governance and data use alignment practices in regulated environments (decisioning, escalation paths, and sustainable controls)

Required skills

• Commercial Real Estate, Commercial Real Estate Debt Products, Data Management, Data Strategy, Data Governance, Data Quality Management, Data Controls, Operating Model Implementation, Financial Modeling, Microsoft Excel, Microsoft PowerPoint, Risk Management, KPI Frameworks, CRM and Pipeline Reporting, Executive Communication, Stakeholder Management

Experience

• 7+ years