Strategic Account Manager, New York

ION is hiring a Strategic Account Manager to own and grow relationships with leading financial institutions. The role focuses on protecting and expanding strategic accounts, identifying new business opportunities, navigating enterprise procurement and stakeholder processes, and representing the firm to senior executives and technical leaders.

Responsibilities

• Protect and grow flagship financial services accounts
• Identify whitespace opportunities and convert them into new SOWs
• Navigate enterprise procurement, budgeting, politics, and risk reviews
• Represent our firm to senior executives and technical leadership
• Operate with complete ownership and minimal oversight

Benefits

• Depending on the position: commission earnings, incentive compensation, discretionary bonuses, and other short- and long-term incentive packages.
• Paid holidays (subject to eligibility requirements).
• A 401(k) (subject to eligibility requirements).
• Comprehensive medical, dental, and vision coverage (subject to eligibility requirements).
• Life insurance (subject to eligibility requirements).
• Short- and long-term disability (subject to eligibility requirements).
• Commuter FSA (subject to eligibility requirements).
• Family Building Benefits (subject to eligibility requirements).

Company

• Mission-critical trading and workflow automation software for finance
• London, England, GBR
• https://www.iontrading.com/
• Founded in 1998
• 10001+ employees

Qualifications

• 5+ years in Financial Services, fintech, Big Tech, FS consulting, or enterprise B2B tech
• Proven ability to manage strategic accounts with revenue & growth targets
• Strategic thinker who can also execute — balancing long-term account planning with day-to-day tactical action
• Executive-level communicator: comfortable with CIOs, CTOs, MDs, and senior stakeholders
• Demonstrated success driving expansion, cross-sell, and upsell within complex financial institutions
• A tech-literate operator who can work seamlessly with product, engineering, and delivery to translate capabilities into business outcomes
• Full end-to-end ownership: account strategy, pipeline creation, solution shaping, proposals, and contract negotiation
• 5+ years managing strategic accounts in financial services
• Direct experience working with technology and engineering stakeholders (not just business teams)
• Ability to operate independently, set strategy, and drive progress without supervision
• Hands-on experience navigating procurement cycles, budgeting processes, and multi-stakeholder enterprise environments

Required skills

• Strategic Account Management, Financial Services, Technology and Engineering Stakeholder Management, Enterprise Procurement, Budgeting Processes, Cross-Selling and Upselling, Contract Negotiation, Pipeline Development, Account Strategy, Solution Shaping, Executive Communication

Experience

• 5+ years