Senior Executive Business Partner, Strategy & Operations

Twilio is seeking a Senior Executive Business Partner to support executives and drive execution of team initiatives aligned with business priorities. The role focuses on complex calendar and travel management, global onsite planning, meeting coordination, and cross-functional partnership.

Responsibilities

Partner with your executives to understand their priorities in order to effectively address meeting requests and manage complex calendars and travel, stack rank meeting requests and redirect as needed

Serve as the point person for planning global, multi-day team onsite meetings

Work independently and execute decisions on behalf of your executives while exercising discretion in committing time and evaluating needs

Manage complex travel on behalf of your executives (domestic and international), prepare expenses, organize and assist with special events, team activities and successful meetings through research, participant coordination, material preparation and logistics management

Act as a point person for your executives’ direct reports, building strong relationships across their team(s) and internal and external stakeholders to progress your executives’ priorities and identify any challenges

Plan agendas, coordinate logistics for large meetings, draft presentations, take meeting minutes/actions, and coordinate oral and written communication for executives

Collaborate with your peer Executive Business Partners cross-functionally in alignment towards achieving company strategy, goals and objectives

Develop a deep understanding of the overall business in order to support your leader and team and your own career development

Collaborate with HR and department leaders to champion company values, foster a positive culture, and support team development programs

Preferred

Large event planning experience

Previous support roles within the Tech industry

Understanding of business operating cadences and team requirements to align and maintain rhythms

Prior experience with contract management and procurement processes

Ability to conduct research, create reports or presentations

Managing T&E expenses to budget

Strong written and verbal communication skills

Ability to think outside the box and know when to pivot as needed

Tech Industry Support

Business Operating Cadences

Team Requirements Alignment

Procurement Processes

Report Creation

Presentation Creation

Expense Management

Budget Management

Creative Thinking

Benefits

Remote-first work

This role may be eligible to participate in Twilio’s equity plan

This role may be eligible to participate in Twilio’s corporate bonus plan

Health care insurance

401(k) retirement account

Paid sick time

Paid personal time off

Paid parental leave

Supporting their volunteering and donation efforts

Company

Customer engagement platform with APIs for SMS, voice, and email

San Francisco, California, USA

https://www.twilio.com/

Founded in 2008

5001-10000 employees

Qualifications

7+ years' experience supporting executives in a fast-paced environment with the ability to make good decisions in sometimes ambiguous environments with changing priorities

Superior attention to detail, proactiveness, and high level of integrity and discretion in handling confidential information; strong verbal and written communication skills along with excellent organizational skills

Demonstrated ability to build cross-functional relationships, partnering closely with leaders and peers, and keeping multiple teams and projects on track in parallel

Experience planning domestic and international travel including air travel, hotel accommodations, visa requirements, etc

Confident abilities to plan and facilitate virtual, in person, or hybrid leadership summits and team-building events

Experience with contract management, procurement processes and proficiency with common administrative tools (i.e. Zoom, G-Suite, etc.)

Excellent time-management skills, problem solving abilities, ability to anticipate needs and a master multi-tasker

Large event planning experience

Previous support roles within the Tech industry

Understanding of business operating cadences and team requirements to align and maintain rhythms

Prior experience with contract management and procurement processes

Ability to conduct research, create reports or presentations

Managing T&E expenses to budget

Strong written and verbal communication skills

Ability to think outside the box and know when to pivot as needed

7+ years’ experience supporting executives in a fast-paced environment with the ability to make good decisions in sometimes ambiguous environments with changing priorities.

Required skills

Represents the skills you have, click on the tags, Executive support, Domestic and international travel planning, Event planning, Contract management, Procurement processes, Zoom, Google Workspace, Travel and expense management, Business operating cadences

Preferred skills

Large event planning experience, Previous support roles within the Tech industry, Ability to conduct research, create reports or presentations, Managing T&E expenses to budget, Strong written and verbal communication skills

Experience

7+ years