Business Analyst

The company is undertaking enterprise application modernization through its Common Application Program and expanding responsible AI initiatives. The Business Analyst will elicit and manage requirements, analyze and redesign business processes, define AI-specific requirements, manage Agile backlogs, and support stakeholder engagement, documentation, training, and knowledge transfer.

Responsibilities

Facilitate sessions with stakeholders to gather business, functional, and non functional requirements

Document requirements as BRDs, user stories, use cases, and acceptance criteria

Maintain a requirements traceability matrix across all delivery phases

Validate requirements with stakeholders and vendors for clarity and alignment

Support ongoing refinement, prioritization and requirements change control

Identify process gaps, pain points, and improvement opportunities

Design future state (TO BE) processes aligned with policies and operational goals

Create process maps, swim lanes, and related models for stakeholder communication

Collaborate with COMPANY teams and vendors to ensure feasible, compliant designs

Leverage AI for requirements definition, and provide expertise in guiding COMPANY teams on using AI for business analysis

Risk & Compliance Assessment - Identifying potential risks such as bias, regulatory implications, privacy issues, and ethical concerns

Success Metrics Definition - Defining AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements

Model Explainability Requirements - Determining the level of transparency needed for users, auditors, or regulators

Human in the Loop Design - Mapping when humans should review, override, or monitor AI outputs

Change Management Planning - Assessing training needs, user adoption challenges, and operational transition planning

UAT Planning for AI - Designing acceptance criteria specific to AI outputs, edge cases, and model behavior scenarios

Post Deployment Monitoring Framework - Identifying how to track model drift, data quality, and continuous performance over time

Identify impacted stakeholders and assess needs and change impacts

Support business readiness and cutover planning

Maintain and refine requirements and user stories in Azure DevOps

Ensure items have clear acceptance criteria and prioritization

Support sprint planning, refinement, and reviews

Track BA artifacts and align with testing and defect management

Coordinate with teams to keep documentation current

Develop and maintain BRDs, functional specs, process maps, and procedure documents

Provide input for training materials and job aids

Conduct or support stakeholder walkthroughs of new processes and capabilities

Preferred

Any of the following BA certifications is a plus: - IIBA Entry Certificate in Business Analysis (ECBA) - IIBA Certification of Competency in Business Analysis (CCBA) - IIBA Certified Business Analysis Professional (CBAP) - IIBA Agile Analysis Certification (AAC) - IQBBA Certified Foundation Level Business Analyst (CFLBA) - IREB Certified Professional for Requirements Engineering (CPRE) - PMI-Professional in Business Analysis (PBA) Certification

Certifications in Agile, DevOps, or programming languages, Data Management are a plus

IIBA ECBA

IIBA CCBA

IIBA CBAP

IIBA Agile Analysis Certification

IQBBA CFLBA

IREB CPRE

PMI-PBA Certification

Agile Certification

DevOps Certification

Programming Language Certifications

Data Management Certification

Benefits

Hybrid Role - 3 days onsite and 2 days remote

Company

Global workforce solutions and IT services provider

Herndon, Virginia, USA

http://www.lancesoft.com/

Founded in 2000

5001-10000 employees

Qualifications

Demonstrated experience as a business analyst in software implementations or deployments

Proficient in programming languages such as Java, C++/C, and Oracle database

Expertise in Excel including macros

A deep understanding of technical concepts, principles, and terminology

Knowledge and expertise in AI usage in Business analysis

Extensive experience in data profiling, analysis, and querying

Experience working on data integration projects

Extensive experience in developing detailed functional and technical requirements

Knowledge of data science concepts, data products and extensive experience in gathering data requirements

Experience working within the Agile framework and employing DevOps (Azure DevOps preferred)

Excellent analytical, critical thinking, and problem-solving abilities

Familiar with automated testing tools

Ability to work effectively in a team environment with both employees and consultants

Strong communication skills across various levels of technical and business teams

Proven management and organizational skills

Strong adaptability and capacity to work in fast-paced environments

BS in Computer Science, Information Systems, or a related field from an accredited institution, or equivalent experience

5+ years of relevant experience, preferably in Business Analysis for IT projects, including cloud computing and data integration

Programming experience

Any of the following BA certifications is a plus: - IIBA Entry Certificate in Business Analysis (ECBA) - IIBA Certification of Competency in Business Analysis (CCBA) - IIBA Certified Business Analysis Professional (CBAP) - IIBA Agile Analysis Certification (AAC) - IQBBA Certified Foundation Level Business Analyst (CFLBA) - IREB Certified Professional for Requirements Engineering (CPRE) - PMI-Professional in Business Analysis (PBA) Certification

Certifications in Agile, DevOps, or programming languages, Data Management are a plus

5+ years of relevant experience, preferably in Business Analysis for IT projects, including cloud computing and data integration.

Required skills

Business Analysis, Java, C++, C, Oracle Database, Microsoft Excel Macros, AI for Business Analysis, Data Profiling and Analysis, Data Querying, Data Integration, Functional and Technical Requirements, Agile, Azure DevOps, Cloud Computing

Experience

5+ years