Sr. Partner/Alliances Business Operations Analyst (Remote, West Coast))

Sr. Partner/Alliances Business Operations Analyst (Remote, West Coast)) jobs in United States

CrowdStrike

• Senior Level
• $110K/yr - $160K/yr

Responsibilities

• Develop and maintain strategic roadmap for Partner capabilities enhancements and initiatives
• Drive Partner Capabilities system roadmap evolution to support strategic objectives
• Align with Go-to-Market teams on business priorities and policy implementation
• Gather business requirements for new enhancements and initiatives
• Serve as primary subject matter expert and escalation point for designated Partner capabilities
• Manage system improvement lifecycle from discovery to implementation with stakeholder alignment
• Implement data governance processes to ensure system performance and data integrity
• Establish KPIs (adoption rates, SLAs, support metrics) to identify optimization opportunities
• Troubleshoot and resolve system defects and technical issues
• Monitor system workflows to ensure stability and optimal performance
• Create and maintain comprehensive system documentation and logical workflows
• Coordinate cross-functional documentation of processes and Partner integration workflows
• Collaborate with IT on requirements, documentation, user stories, testing, and training
• Lead change management, including training materials and transition documentation

Preferred

• Bachelor's degree
• Tableau

Benefits

• Market leader in compensation and equity awards
• Bonuses
• Equity grants
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Health insurance
• 401k
• Paid time off
• Remote work
• Glassdoor
• 3.8
• Cloud-native cybersecurity platform protecting endpoints, workloads, identity, and data.
• Sunnyvale, California, USA
• http://www.crowdstrike.com
• Distribution of Different Job Fields Receiving Sponsorship
• Represents job field similar to this job
• Sales
• Engineering and Development
• Product Management
• Management and Executive
• Customer Service and Support
• Accounting and Finance
• Marketing
• Creatives and Design
• Human Resources
• Trends of Total Sponsorships

Qualifications

• 5+ years of Channel/Partner Program/Operations experience
• Experience with key Partner capabilities: Leads, Contracts, Deal Registration, Cloud Marketplace, On-boarding, Incentives, Quoting (CPQ/RLM), Order Processing, Invoicing, B2B, Training/Certifications, Managed Services, and provisioning
• Extensive Salesforce expertise
• Experience in fast-growing SaaS environments
• Strong analytical skills with ability to identify anomalies
• Self-starter, detail-oriented, operationally-minded
• Excellent project management and communication skills
• Proficiency in business applications: Google Workspace, Excel, PowerPoint, Clari, Tackle, Crossbeam, Miro, Slack,and BI tools
• Bachelor's degree
• Tableau

Required skills

• Partner Program Operations, Salesforce, SaaS, CPQ/RLM, Cloud Marketplace, Deal Registration, Google Workspace, Excel, PowerPoint, Clari, Crossbeam, Tableau

Preferred skills

• Bachelor's degree, Tableau

Experience

• 5+ years