Product Operations Manager

Datadog is hiring a Product Operations Manager to build and scale processes, frameworks, and cross-functional workflows that help its product organization ship effectively. The role drives product launch operations, AI-powered workflows, centralized product knowledge, and analysis of product and customer signals.

Responsibilities

Own and improve the full Product Development Life Cycle. Own and drive operational excellence for product launches. This includes coordinating across Product, Engineering, Marketing, Sales, Customer Success, and Support to ensure we are ready to bring quality products and support to our customers

Build AI-powered workflows and agents that automate and accelerate operational work. From customer feedback triage to launch tracking to cross-functional reporting, you'll experiment with and deploy AI tools and custom agents to help the product org move faster and smarter

Build and maintain a single source of truth for launches giving cross-functional partners real-time visibility into what's shipping, when, and what's needed from each team

Drive centralized product knowledge and enablement, ensuring PMs and stakeholders have the tools, resources, templates, and context they need to succeed and making it easily discoverable

Analyze and quantify product signals. Query product, CRM, and customer data systems to surface high-signal insights — aggregating and quantifying feature requests, identifying revenue opportunities, and measuring the impact of product decisions. You'll bring an analytical lens to operational work, turning raw data into clear, actionable recommendations for PMs and leadership

Preferred

2+ years of software engineering, technical product management, or other relevant technical experience

Experience with GitHub for CI/CD, documentation workflows, or collaboration with engineering teams

Proficiency in programming languages or SQL for data analysis, automation, or scripting

Experience building or deploying AI agents or automated workflows using frameworks

Professional use of AI tools such as Claude, ChatGPT, or Cursor, including prompt engineering and integrating AI into day-to-day workflows

2+ years of software engineering, technical product management, or other relevant technical experience.

Technical Product Management

CI/CD

Documentation Workflows

Programming Languages

SQL

Data Analysis

Scripting

AI Agent Development

AI Agent Deployment

Automated Workflow Development

AI Frameworks

Prompt Engineering

AI Workflow Integration

Engineering Team Collaboration

Benefits

Hybrid workplace to support work-life harmony.

New hire stock equity (RSUs) and employee stock purchase plan (ESPP).

Continuous professional development, product training, and career pathing.

Intra-departmental mentor and buddy program for in-house networking.

An inclusive company culture, ability to join our Community Guilds.

Access to Inclusion Talks, our internal panel discussions.

Free, global Spring Health benefits for employees and dependents age 6+.

Competitive global benefits. Benefits may vary based on the country of your employment and the nature of your employment with Datadog.

Company

Cloud application monitoring and observability platform.

New York, New York, USA

https://www.datadoghq.com/

Founded in 2010

1001-5000 employees

Qualifications

4+ years of experience in product operations, program management, or a related relevant experience

Experience collaborating across multiple departments (Product, Engineering, Marketing, Sales, etc.) and aligning stakeholders with different priorities toward shared outcomes

Experience communicating with and presenting to senior leadership at the Director+ level, both in writing and live settings

Hands-on experience with product management and engineering tools (Jira, Confluence, GitHub, or similar), with a willingness to build and improve tooling as needs evolve

Experience working in ambiguous environments where you've had to define the approach, prove out value quickly, and iterate, not just maintain an existing playbook

Demonstrated ability to lead through influence rather than authority, building trust and driving outcomes across teams you don't directly manage

2+ years of software engineering, technical product management, or other relevant technical experience

Experience with GitHub for CI/CD, documentation workflows, or collaboration with engineering teams

Proficiency in programming languages or SQL for data analysis, automation, or scripting

Experience building or deploying AI agents or automated workflows using frameworks

Professional use of AI tools such as Claude, ChatGPT, or Cursor, including prompt engineering and integrating AI into day-to-day workflows

Required skills

Product Operations, Program Management, Jira, Confluence, GitHub, SQL, Claude, ChatGPT, Cursor, Prompt Engineering, Stakeholder Management, Executive Communication

Experience

4+ years