IT Client Specialist

Wego Chemical Group is a global distributor and sourcing partner of chemicals and ingredients. The IT Client Specialist provides end-user support and maintains the company’s global technology environment, including user lifecycle management, endpoint administration, and troubleshooting hardware, software, network, and cloud-based services.

Responsibilities

• Provide technical support to employees across global offices through ticketing systems, remote support tools, Microsoft Teams, phone, and email
• Manage employee onboarding, offboarding, transfers, and access changes
• Administer user identities, groups, and permissions within Microsoft Entra ID, Okta, and other business applications
• Deploy, configure, and maintain Windows and mobile devices using Microsoft Intune
• Troubleshoot hardware, software, operating system, and network connectivity issues
• Support Microsoft 365 services including Exchange Online, Teams, OneDrive, SharePoint, and related applications
• Assist with software deployments, upgrades, patch management, and lifecycle management activities
• Maintain accurate asset inventory and device records
• Create documentation for troubleshooting steps, support procedures, and training materials
• Escalate complex issues appropriately and collaborate with internal teams and external vendors for resolution
• Support conference rooms, printers, and office technology in regional locations as needed
• Assist with IT projects and continuous improvement initiatives

Company

• Global ingredient and chemical supplier with sourcing and logistics solutions
• Great Neck, New York, USA
• http://www.wegochem.com/
• Founded in 1978
• 201-500 employees

Qualifications

• Bachelor's degree in computer science, information technology, or related field
• 4+ years working in an IT support, IT analyst, or systems support role
• Experience supporting users in a Microsoft 365 cloud environment
• Strong troubleshooting skills across Windows operating systems, Microsoft applications, hardware, networking, and peripherals
• Familiar with configuring and maintaining accounts in Microsoft Entra ID and Okta
• Knowledge of remote support and Remote Monitoring and Management (RMM) tools
• Excellent customer service, communication, and organizational skills
• Experience supporting a global or multi-site organization
• Ability to manage multiple priorities in a fast-paced environment
• Global ingredient and chemical supplier with sourcing and logistics solutions.
• Great Neck, New York, USA
• http://www.wegochem.com
• H1B Sponsorship
• Data Powered by
• Distribution of Different Job Fields Receiving Sponsorship
• Represents job field similar to this job
• Product Management
• Engineering and Development
• Sales
• Trends of Total Sponsorships
• *2026
• (3)
• 2025
• (1)
• 2020
• Growth Stage
• Leadership Team
• Mariano Balaguer
• Chief Financial Officer
• Recent News
• EIN Presswire
• [CAGR of 7.2%] Premium Salicylic Acid Market Size, Global Industry Developments, Forecast to 2030
• 2025-02-25
• 2 – Ethyl Anthraquinone Market Numerous Opportunities at 4.9% CAGR by 2034
• 2025-01-28
• Company data provided by
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Required skills

• , Windows Operating Systems, Microsoft Entra ID, Okta, IT Support, Hardware Support

Experience

• 4+ years