Data Reporting & Insights Analyst

DUOS is an AI-powered member experience platform that works with health plans to improve member outcomes. The Data Reporting & Insights Analyst owns client reporting and eligibility-file quality, provides trusted data and ROI insights to clients, and supports consistent metrics across reporting and AI tools.

Responsibilities

Own a portfolio of standardized client and internal reports, delivered accurately and on a regular cadence

Build ad hoc analyses that answer questions from clients, Client Success, and leadership

Create analytic reports that show clients whether DUOS is delivering value and hitting their targets

Write and maintain SQL against our data warehouse, validating every result before it goes out

Turn findings into clear tables, charts, and written summaries for audiences ranging from analysts to client executives

Improve and automate recurring reports for greater efficiency and accuracy

Serve as the reporting point of contact for assigned clients, working hand in hand with Client Success

Present reports and findings to clients alongside Client Success, consulting with all levels of management

Respond promptly to client data questions with a clear explanation of what the numbers mean and what’s driving them

Be the go-to expert for how client eligibility data comes to DUOS and whether it’s right

Build and maintain standard eligibility file templates and data requirements

Guide clients through new file setups and changes

QA every incoming file for completeness, accuracy, and timeliness

Research and resolve discrepancies, tracing each issue to its source and documenting the fix

Map data elements across client files to refine templates and speed up new setups

Partner with Engineering on backend configuration and loading

Help own the curated tables and metric definitions that feed DUOS’s AI tools, so everyone gets the same number for the same question

Document what each table and metric means and keep definitions consistent across reports, dashboards, and AI answers

Investigate conflicting numbers, trace the difference to the data, and fix it at the source

Use AI tools daily to speed up SQL development, analysis, report building, and file QA, while checking every output before it’s used

Build repeatable processes, templates, and documentation so reporting and file intake never depend on one person

Track your own OKRs and contribute to company OKR adoption

Preferred

Experience building clean, well-documented tables, views, or data models

Python experience

BI tools experience (Tableau, Power BI, or Looker)

Experience supporting Client Success or account management teams with reporting and QBR materials

Health plan or healthcare data experience (Medicare Advantage, Medicaid, PDP)

Familiarity with Star Ratings, HEDIS, and risk adjustment

Startup or high-growth experience

A passion for fostering a positive workplace culture

Data Modeling

Data Documentation

Python

Tableau

Power BI

Looker

Client Success Reporting

Account Management Reporting

QBR Materials

Healthcare Data

Medicare Advantage

Medicaid

PDP

Star Ratings

HEDIS

Risk Adjustment

Startup Experience

High-Growth Experience

Positive Workplace Culture

Benefits

Medical, vision, and dental coverage

401(k)

Competitive PTO.

Company

Health plan engagement, enrollment, and care coordination platform

Minneapolis, Minnesota, USA

https://www.getduos.com/

Founded in 2020

51-200 employees

Qualifications

2+ years of experience in data analysis, reporting, or a related analytical role

Strong SQL skills

Experience owning recurring reports or dashboards end to end, including scheduling, validation, and automation

Experience working with eligibility files or other large client data files, ideally including defining file specifications or data requirements

Day-to-day use of AI tools (such as Claude, ChatGPT, or Copilot) in your analytical work

Strong analytical and problem-solving skills, with the ability to identify and resolve data discrepancies

Clear written and verbal communication, and comfort consulting with all levels of management, internally and with clients

Excellent organizational, time management, and project management skills

A curious, self-directed approach: you bring solutions, not just questions, and you'd rather build the process than inherit it

Bachelor's degree in a quantitative or related field, or equivalent experience

Experience building clean, well-documented tables, views, or data models

Python experience

BI tools experience (Tableau, Power BI, or Looker)

Experience supporting Client Success or account management teams with reporting and QBR materials

Health plan or healthcare data experience (Medicare Advantage, Medicaid, PDP)

Familiarity with Star Ratings, HEDIS, and risk adjustment

Startup or high-growth experience

A passion for fostering a positive workplace culture

Required skills

SQL, Recurring reporting and dashboard management, Reporting automation, Eligibility data management, Client data file specifications, Claude, ChatGPT, Copilot, Data modeling, Python, Tableau, Power BI, Looker, Healthcare data, HEDIS, Star Ratings, Risk adjustment, Client communication

Preferred skills

Python experience, BI tools experience (Tableau, Power BI, or Looker), Familiarity with Star Ratings, HEDIS, and risk adjustment, Startup or high-growth experience, A passion for fostering a positive workplace culture

Experience

2+ years