Patient Access Center Data Analyst I - Kelsey Seybold Clinic

Kelsey-Seybold Clinic is hiring a Patient Access Center Data Analyst I to provide reporting and actionable insights that help improve patient scheduling and access. The role analyzes access patterns, service levels, utilization, and financial performance, and partners with clinical, operational, and business teams to improve patient experience and operational performance.

Health Care

• Family & Care
• Healthcare
• Hospital
• Wellness
• Child Care
• mHealth
• Personal Health
• Primary and Urgent Care
• Insider Connection @Optum
• 2 email credits available today
• Beyond your network

Responsibilities

• The PAC Data Analyst provides actionable insights through analysis of scheduling patterns, service levels, patient utilization, and financial modeling-including utilization metrics, payer mix, and reimbursement structures-to identify access gaps, inefficiencies, and opportunities for improvement
• Along with historical analysis to inform future performance, insights, and guidance
• The Analyst also partners with clinical, operational, and business teams to enhance patient experience, optimize capacity management, evaluate campaign effectiveness, and drive initiatives that improve access and overall operational performance
• The Data Analyst I provides patient access data, reporting and other actionable information to the PAC Management Team and other departments regarding the business units, process, products and/or service lines as directed by the manager
• Creating/producing access reports, analysis required to understand the key drivers of the relevant business unit or service line
• Helping to develop the systems and processes that are the foundation for reporting and analysis

Preferred

• Experience in the healthcare industry with understanding of data in healthcare organizations (including provider scheduling, appointment workflows, visit types, patient access metrics, and an understanding of financial modeling within healthcare operations such as utilization metrics, payer mix, and reimbursement structures)
• Experience writing, debugging and documenting complex queries against relational databases
• Demonstrated ability to analyze and report on business units, products or service lines
• Demonstrated analytical/modeling skills with ability to convert raw data into actionable business insights

Benefits

• Flexibility to work remotely from anywhere within the U.S.; hires in the Minneapolis or Washington, D.C. area are required to work in the office a minimum of four days per week.
• A comprehensive benefits package, subject to eligibility requirements.
• Incentive and recognition programs, subject to eligibility requirements.
• Equity stock purchase, subject to eligibility requirements.
• 401k contribution, subject to eligibility requirements.
• Glassdoor
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• Health care services and prescription management.
• Eden Prairie, Minnesota, USA
• https://nm.optum.com
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Qualifications

• Experience in data analysis, decision support, medical economics, healthcare informatics, or managed healthcare or equivalent combination of education and experience to demonstrate ability to succeed in healthcare analytics
• Experience in the healthcare industry with understanding of data in healthcare organizations (including provider scheduling, appointment workflows, visit types, patient access metrics, and an understanding of financial modeling within healthcare operations such as utilization metrics, payer mix, and reimbursement structures)
• Experience writing, debugging and documenting complex queries against relational databases
• Demonstrated ability to analyze and report on business units, products or service lines
• Demonstrated analytical/modeling skills with ability to convert raw data into actionable business insights

Required skills

• Data Analysis, Healthcare Analytics, Medical Economics, Healthcare Informatics, Managed Healthcare, Provider Scheduling, Appointment Workflows, Patient Access Metrics, Healthcare Financial Modeling, Relational Database Querying, Payer Mix, Reimbursement Structures

Experience

• Entry level