Channel & Partner Product Manager

eTeam is recruiting for a Channel & Partner Product Manager role focused on partner journey incubation, product delivery, and readiness to scale. The role translates partner feedback and data into requirements, supports product development and testing, and coordinates handoffs with cross-functional teams.

Responsibilities

Carries out assigned portions of complex, multi-workstream product programs, and performs regular product management tasks for the RTM Scale

Writes clear requirements, user stories and acceptance criteria; maintains a groomed backlog for the assigned area

Partners with engineering and UX through planning, build and launch; unblocks day-to-day decisions and escalates the ones that need broader alignment

Supports launch readiness across enablement, documentation, pricing inputs and go-to-market handoffs

Carry out assigned portions of complex, multi-workstream incubation programs and perform regular product management tasks for the RTM Incubation & Activation area under limited supervision

Own end-to-end partner journey maps for routes under incubation identify where and why journeys break, and what it would take to fix them

Apply UX thinking and structured diagnostic methods (including Lean Six Sigma where applicable) to surface experience gaps and friction across the partner journey

Create flow diagrams and journey maps that translate the partner experience into actionable artifacts for internal product, UX, and engineering teams

Act as the primary channel for partner feedback during incubation gather it systematically through pilots, interviews, and data, then synthesize it into prioritized problem statements and opportunities

Translate partner feedback into clear business requirements, functional requirements, and user stories with acceptance criteria; maintain a groomed backlog for the assigned area

Review functional designs and assess upstream and downstream impacts on the partner experience

Gather and document integration requirements for API-driven partner workflows; work with product and development teams to translate partner needs into integration specifications

Define what "ready to scale" means for the routes you own and package the evidence behind each readiness call so a receiving team can act on it

Support structured handoffs to CRO, CDIO, and CPO teams and operational owners once a route is proven; confirm alignment holds post-transition

Keep process maps, journey flows, UX documentation, integration specs, and supporting materials current and handoff-ready

Analyze adoption, funnel, and partner-feedback data to identify friction in incubated routes and recommend targeted fixes

Prepare initial analyses, findings, and recommendations for review by more experienced product professionals

Conduct pre- and post-implementation analysis to compare expected partner outcomes with actual results

Plan, support, and execute user acceptance testing for process and platform changes, including API integrations

Document test outcomes, defects, and gaps; assess whether solutions meet business requirements and deliver the intended partner experience

Build productive working relationships with external partners and cross-functional teams across sales, channel, operations, engineering, and UX

Consolidate partner and stakeholder feedback to surface trends and underlying business issues; communicate progress, risks, and recommendations clearly

Represent the assigned incubation area in working forums; escalate unresolved issues when additional support or decisions are required

Preferred

PMI or PMP certification preferred

PMI Certification

PMP Certification

Benefits

Remote work

Company

Business transformation and workforce solutions for global organizations

Somerset, New Jersey, USA

http://www.eteaminc.com/

Founded in 1999

501-1000 employees

Qualifications

Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills

Basic ability to work independently and manage ones time

Basic knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods

Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods

Basic knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc

Bachelor's degree in business administration or a related field

0-2 years experience required

PMI or PMP certification preferred

0-2 years experience required.

Required skills

Represents the skills you have, click on the tags, MS Project, Microsoft Visio, Microsoft PowerPoint, Quality Control, Production Processes, Production Methods, Strategic Planning, Resource Allocation, PMP Certification

Preferred skills

PMI or PMP certification preferred

Experience

Entry level