Forward Deployed Product Manager - AI

Iterative Health is a healthcare technology and services company using clinical research expertise and AI to improve patient outcomes. The Forward Deployed AI Product Manager will identify, build, and deploy AI-powered solutions for clinical research operations, partnering with end users, engineering, data science, security, and operational teams throughout the product lifecycle.

Responsibilities

• Embed within internal business teams to deeply understand workflows, decision-making processes, pain points, and opportunities for automation and augmentation
• Translate complex operational challenges into well-defined AI solutions with measurable business outcomes
• Design, prototype, and deploy AI-powered workflows and agentic systems leveraging modern LLM platforms, orchestration frameworks, and internal data infrastructure
• Own the full product lifecycle, including discovery, solution design, implementation, testing, rollout, adoption, and ongoing optimization
• Establish evaluation frameworks that measure AI performance against operational, quality, and business outcomes
• Partner with engineering, data, and security teams to ensure solutions meet company standards for reliability, governance, compliance, and scalability
• Work through the operational and technical details required to move solutions from proof-of-concept to production
• Identify patterns and opportunities that can evolve from one-off solutions into reusable platform capabilities
• Bring field insights and learnings back to Product and Engineering leadership to inform future investment decisions and product strategy
• Contribute to the evolution of Iterative Health's AI operating model, including tooling, evaluation methodologies, governance practices, and development standards
• Travel occasionally to business units, research sites, and company offices as needed (estimated less than 15%)
• Perform related duties as requested

Preferred

• Experience in healthcare, clinical research, or another regulated domain (HIPAA, GxP, financial services)
• Background as a technical founder, early engineer at a startup, or in a customer-facing engineering role (FDE, solutions engineering, applied AI)
• Interest in growing toward a senior product role over time — this role is designed as a natural bridge
• Experience with agent frameworks (Claude Agent SDK, LangGraph, AgentCore, etc.), MCP servers, or production LLM evaluation tooling
• Familiarity with EMR systems, clinical trial operations, or healthcare data standards (FHIR, OMOP)
• Experience working with messy, real-world data and turning it into something useful without pretending it's clean
• Healthcare Experience
• Clinical Research
• Regulated-Domain Experience
• HIPAA
• GxP
• Financial Services
• Technical Founding
• Startup Engineering
• Customer-Facing Engineering
• Solutions Engineering
• Applied AI
• Product Management
• Agent Frameworks
• Claude Agent SDK
• LangGraph
• AgentCore
• MCP Servers
• Production LLM Evaluation
• EMR Systems
• Clinical Trial Operations
• FHIR
• OMOP
• Messy Real-World Data
• Data Transformation
• Data Problem-Solving
• Pragmatism

Benefits

• Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office
• Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health
• Mental health and wellness support through Spring Health
• Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health
• Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years
• 401(k) program with a company match of up to 3% (up to $3,000 annually)
• Weekly in-office lunch benefit every Tuesday
• 100% company-paid short-term and long-term disability coverage
• Annual wellness and professional development stipend to support your health and growth

Company

• Clinical research technology and services for accelerating novel therapies
• Cambridge, Massachusetts, USA
• https://iterative.health/
• Founded in 2017
• 51-200 employees

Qualifications

• 4+ years of experience building and shipping software products, AI applications, technical solutions, or production systems
• Hands-on experience working with large language models, including prompt engineering, agent design, retrieval-augmented generation (RAG), evaluation frameworks, and workflow automation
• Strong technical fluency with modern AI development workflows and tooling
• Experience collaborating directly with end users to understand business problems and translate them into scalable solutions
• Familiarity with programming languages such as Python and the ability to work effectively with technical teams throughout implementation
• Ability to navigate ambiguity, prioritize effectively, and drive outcomes with limited direction
• Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences
• Demonstrated ownership mindset and bias toward action
• Experience in healthcare, clinical research, or another regulated domain (HIPAA, GxP, financial services)
• Background as a technical founder, early engineer at a startup, or in a customer-facing engineering role (FDE, solutions engineering, applied AI)
• Interest in growing toward a senior product role over time — this role is designed as a natural bridge
• Experience with agent frameworks (Claude Agent SDK, LangGraph, AgentCore, etc.), MCP servers, or production LLM evaluation tooling
• Familiarity with EMR systems, clinical trial operations, or healthcare data standards (FHIR, OMOP)
• Experience working with messy, real-world data and turning it into something useful without pretending it's clean

Required skills

• , Large Language Models (LLMs), Prompt Engineering, Agent Design, Retrieval-Augmented Generation (RAG), Workflow Automation, Python, Software Product Development, Healthcare or Clinical Research, Claude Agent SDK, LangGraph, FHIR

Experience

• 4+ years