Associate Implementation Consultant

Box provides an intelligent content management platform for enterprises. The Associate Implementation Consultant advises enterprise customers as they use Box technology to transform their businesses.

Responsibilities

• We engage directly with the largest and most complex enterprises in the world
• These enterprises are looking to Box and our technology to transform their business
• For these enterprises to be successful, they rely on who can advise them throughout the transformation

Preferred

• Experience working directly with banking and insurance clients to translate complex business and regulatory requirements into system configurations, data mappings, test plans, user training, and internal controls
• Hands-on experience applying AI or machine learning in financial services—such as intelligent document processing, risk insights, or workflow automation—to improve speed, accuracy, and decision-making
• Banking Industry Experience
• Insurance Industry Experience
• Regulatory Requirements
• System Configuration
• Data Mapping
• Test Planning
• Internal Controls
• Artificial Intelligence
• Machine Learning
• Financial Services Experience
• Intelligent Document Processing
• Risk Insights
• Workflow Automation
• Process Improvement
• Client Collaboration
• Requirements Translation
• Decision-Making

Benefits

• This role is also eligible for equity and benefits.

Company

• Cloud content management platform for collaboration, security, and workflows
• Redwood City, California, USA
• http://www.box.com/
• Founded in 2005
• 1001-5000 employees

Qualifications

• You are a customer advocate and are motivated by helping others succeed
• You listen well, ask questions, and translate business needs into something that you can execute against
• You build trusting relationships and are not afraid to advise a customer on how to improve their strategy when they might not be acting in their own best interest
• You are comfortable being the liaison between multiple distinct teams that have competing priorities
• You are persuasive, professional, flexible, and detailed
• You have 2+ years in software implementation or Consulting
• You have at least 2+ years in SaaS industry
• You have led multiple complex projects or initiatives at once while still being laser-focused on detail
• You are an excellent multi-tasker and thrive in a fast-paced, ever-changing environment
• You are experienced in customer-facing presentations and have a consistent record of working with senior leaders
• Experience working directly with banking and insurance clients to translate complex business and regulatory requirements into system configurations, data mappings, test plans, user training, and internal controls
• Hands-on experience applying AI or machine learning in financial services—such as intelligent document processing, risk insights, or workflow automation—to improve speed, accuracy, and decision-making
• You have 2+ years in software implementation or Consulting.

Required skills

• Software Implementation, Consulting, SaaS, Insurance, System Configuration, Data Mapping, Test Planning, Internal Controls, Artificial Intelligence and Machine Learning in Financial Services

Preferred skills

• Project Management

Experience

• 2+ years