Product Manager, Insurance

U.S. News & World Report is hiring a Product Manager for a subset of its insurance products and experiences, including home, renters, and small business insurance. The role focuses on understanding user needs, contributing to the product roadmap, researching and defining product features, and coordinating initiatives with internal and external stakeholders.

Responsibilities

• Be a thought partner and collaborator with the Director of Product Management for the Insurance division
• Contribute to the creation and management of a strategic roadmap that balances user needs, business goals and company objectives
• Help oversee existing products and define new features and capabilities based upon consumer feedback including validating customer use cases for current and planned offerings
• Be able to identify when there is a need to adjust the solution if it is not meeting the hypothesis and iterate with speed and efficiency
• Help manage multiple streams of discovery and analysis as well as be able to identify when and where it is appropriate to test quickly versus precisely
• Contribute to our user journey through extensive primary user/customer research and secondary market research
• Ensure all product requirements are thorough, thought-through, testable, and visually successful
• Help uncover "the why" behind user needs and conduct discovery by gathering data and insights to form a hypothesis of a solution
• Be able to measure results for consumer/customer success metrics (pageviews, clicks, click conversion rate, etc) by working closely with various teams (Tech, Design, Marketing, Editorial, Compliance, etc) to help deliver high quality work
• Have the capability to gain in-depth knowledge on the products and how the product affects adjacent and non-adjacent products
• Collaboratively work with immediate team members to deliver user requirements, foster collaborative opportunities between teams, and constructively take feedback from team members, stakeholders, and leaders
• Fail fast, learn from it, and turn the learnings into successes

Preferred

• Experience in JIRA, Airtable, Confluence or other product development tracking tools
• Experience conducting and actioning user research and testing
• Experience with consumer facing sites and marketplaces
• In-depth knowledge and understanding of the insurance category
• An understanding of SEO
• A passion for solving problems
• A desire to help people improve their financial well-being
• JIRA
• Airtable
• Confluence
• Product Development Tracking Tools
• User Research
• User Testing
• Consumer-Facing Websites
• Online Marketplaces
• Insurance Industry Knowledge
• SEO
• Helping Others

Benefits

• Paid vacation time
• Medical benefits
• Tuition reimbursement
• Training
• Focus on fostering personal and professional growth
• Entrepreneurial, mission-driven culture with core values of quality and integrity
• Collaborative work environment with fun, diverse, inclusive and ambitious co-workers
• Preference for New York and Washington, DC based applicants to work a hybrid schedule in those office locations; remote applicants will be considered

Company

• Digital media publisher of rankings, journalism, and consumer advice.
• Washington, District of Columbia, USA
• http://www.usnews.com/
• Founded in 1933
• 501-1000 employees

Qualifications

• Three years to five years of similar or related experience in product management, preferably in the financial industry
• Bachelor's degree in related field or equivalent experience
• Experience in project management and stakeholder management
• Have strong oral and written communication skills
• Are empathetic and are willing to try to understand our users and customers mindsets and needs
• Hunger to gain exposure to some complex aspects of product management
• Are detail oriented, organized and have strong time management skills
• Strong interpersonal communications and problem-solving ability
• Proven ability to influence cross-functional teams
• Familiarity with the Agile scrum workflow and the Product Owner role
• Experience in JIRA, Airtable, Confluence or other product development tracking tools
• Experience conducting and actioning user research and testing
• Experience with consumer facing sites and marketplaces
• In-depth knowledge and understanding of the insurance category
• An understanding of SEO
• A passion for solving problems
• A desire to help people improve their financial well-being

Required skills

• Product Management, Stakeholder Management, Agile Scrum, Product Owner, JIRA, Airtable, Confluence, User Research, User Testing, Consumer-Facing Websites and Marketplaces, Insurance, Search Engine Optimization (SEO), Influencing cross-functional teams

Preferred skills

• Experience with consumer facing sites and marketplaces, An understanding of SEO, A passion for solving problems, A desire to help people improve their financial well-being

Experience

• 3-5 years