IT NETWORK SOLUTIONS ENGINEER

Santa Clara Development Corporation is hiring an IT Network Solutions Engineer to design, implement, secure, and maintain the organization’s network and connectivity infrastructure. The role combines network engineering and architecture with troubleshooting, cybersecurity, project delivery, documentation, and support for related IT systems.

Responsibilities

• Design, configure, implement, and maintain LAN, WAN, wireless, VPN, Internet, and related network infrastructure across the Santa Clara Development Corporation to support business initiatives
• Administer enterprise network equipment including switches, routers, firewalls, wireless infrastructure, and associated management platforms
• Develop and maintain network architecture, topology diagrams, IP addressing schemes, VLANs, routing, switching, DNS, DHCP, VPN, and related services
• Analyze network performance, capacity, availability, and utilization and recommend improvements
• Identify network vulnerabilities, single points of failure, outdated infrastructure, and capacity constraints
• Participate in infrastructure lifecycle planning and technology refresh initiatives
• Evaluate new networking technologies and determine their applicability to organizational requirements
• Translate business and operational requirements into practical technology solutions
• Lead or participate in network-related projects from requirements gathering through implementation and operational handoff
• Develop technical designs, implementation plans, migration strategies, and project documentation
• Coordinate network installations, upgrades, expansions, and system integrations
• Work with vendors and service providers to evaluate products, troubleshoot issues, and implement solutions
• Assist with budgeting and capital planning for network and infrastructure initiatives
• Identify opportunities to improve reliability, performance, security, and operational efficiency
• Implement and maintain network security controls in coordination with IT security requirements
• Support firewall, VPN, network access control, segmentation, and secure remote-access solutions
• Monitor network infrastructure for security and operational issues
• Participate in vulnerability remediation and cybersecurity initiatives affecting network infrastructure
• Maintain appropriate access controls and configuration standards
• Support incident response and investigation involving network infrastructure
• Provide advanced technical support for network-related incidents and infrastructure issues
• Troubleshoot complex connectivity, routing, switching, wireless, VPN, and performance problems
• Monitor network availability and infrastructure health
• Participate in scheduled maintenance, upgrades, and emergency response activities
• Establish and maintain network configuration standards and operational procedures
• Provide escalation support for issues that exceed standard helpdesk or systems-administration capabilities
• Maintain accurate network diagrams, configuration documentation, inventories, standards, and procedures
• Document network changes and maintain appropriate change-management records
• Develop technical procedures and knowledge-based documentation
• Maintain current documentation for critical network infrastructure and recovery procedures
• Ensure network configurations and operational knowledge are not dependent upon a single individual
• Work with departments throughout the organization to understand connectivity and technology requirements
• Communicate technical issues and proposed solutions in terms that business stakeholders can understand
• Provide recommendations to IT leadership regarding network infrastructure, technology investments, risks, and priorities
• Participate in strategic IT planning and infrastructure roadmaps
• Diagnoses, resolves, and documents, hardware and software network problems in a timely and accurate manner and provides end user training and support where required in accordance with the SCDC mission, vision, and core values
• Manage assigned projects and program components to deliver services in accordance with established objectives using project management standards such as Agil, PMP, etc
• Prepares and maintains records and documentation for assigned systems, network policies and procedures, and other related topics
• Aids the IT Systems Administrator in administration and maintenance of applications and storage infrastructure including, but not limited to DNS, DHCP, AD, VMware, SANs
• Provides second-level technical support to users concerning network system operations escalated by other IT department staff
• Monitors support ticketing system for all ticket status’, which includes updating notes, communicating with requesters, aiding other IT team members and completing all assigned tickets
• Supports the IT Application Support Team in the installation, maintenance, and troubleshooting of Enterprise and Desktop hardware and software
• Provides backup support for IT team members, including the handling of all incoming support calls, emails and walk-ins as required to maintain department SLAs
• Performs other duties as assigned
• 24/7/365 Availability, Rotating Schedules, and Overtime Required as needed to work odd hours to accommodate projects, system maintenance, critical issues, emergencies, etc
• Participate in the regular on call after hours IT support schedule

Preferred

• Bachelor's degree in information technology, Computer Science, Computer Engineering, Network Engineering, or a related technical discipline
• Unix/Linux administration preferred
• Server virtualization, VMware vSphere 7.0 to present version preferred
• Microsoft Communication and Collaboration products; Office 365 Exchange and SharePoint configuration & administration a plus
• Cisco networking experiences a plus
• Unix/Linux Administration
• Server Virtualization
• VMware vSphere
• Microsoft Communication Products
• Microsoft Collaboration Products
• Exchange Configuration
• SharePoint Configuration
• Computer Science
• Computer Engineering

Company

• Casino resort, dining, retail, and gas station operations
• Espanola, New Mexico, USA
• https://www.santaclaran.com/
• Founded in 2001
• 201-500 employees

Qualifications

• Working knowledge of industry standards/guidelines such as ISO 27002, DEFARS, NIST 800-171, 800-53 and NIST CSF
• Must be a Team Player
• Display strong verbal and written communication skills
• Proven ability to handle conflict situations
• Strong organizational skills
• Knowledgeable of networking concepts such as TCP/IP, DNS, DHCP, and VPNs
• Knowledgeable of telephony systems (VoIP, PBX, etc.)
• Knowledgeable of server operating systems (Windows, Linux) and virtualization
• Familiarity with working with regulatory compliance governance
• Ability to analyze network performance and implement improvements
• Ability to communicate technical information clearly to non-technical staff
• Demonstrated ability to learn new systems, software, and communication platforms through a combination of self-study, on-the-job training, and vendor-led coursework
• Demonstrated understanding of Information Security topics related to providing secure, robust communication systems
• Strong analytical and organizational skills
• Ability to work and collaborate effectively in a small-team setting
• Proven ability to provide outstanding customer service
• Must have excellent problem-solving abilities
• Must be a detail oriented, organized individual with the ability to multi-task
• Must be able to deal with stressful situations in a professional manner
• Associate degree in Computer Science or related field, and two years hands on network engineering experience in an enterprise environment required; or equivalent combination of education, training, and experience
• 3–5+ years of progressively responsible experience in network administration, network engineering, infrastructure engineering, or a related field
• Demonstrated experience administering enterprise network infrastructure
• Strong understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and wireless networking
• Experience with network monitoring, troubleshooting, configuration management, and documentation
• Ability to diagnose complex network and infrastructure problems independently
• CCNA, CCNP, Network+, Security+, or comparable industry certification
• Experience with Cisco, Aruba, Fortinet, Palo Alto, Meraki, or comparable enterprise networking technologies
• Experience with network security, segmentation, firewalls, VPNs, and access-control technologies
• Experience with cloud networking or hybrid infrastructure
• Experience with virtualization and data-center infrastructure
• Experience with network monitoring and management platforms
• Experience developing network architecture and technical standards
• Experience leading infrastructure projects
• Familiarity with ITIL, change management, or other structured IT service-management practices
• Strong written and verbal communication skills
• Ability to manage multiple priorities and projects while maintaining operational responsibilities
• Knowledge of Microsoft Operating systems; Windows 10 to present version
• Knowledge on Microsoft Windows Server 2012 to present version
• Knowledge of network design principles and practices include administration of VLANs and routers in complex and security conscious networks
• Excellent communication skills and experience effectively communicating with technical and non-technical audiences
• Demonstrated efficient and effective use of research, analytical, problem-solving and task prioritization skills to solve complex computing service incidents, problems & requests as required
• Knowledge of applicable Santa Clara Pueblo Gaming and Regulatory Commission
• Excellent written, oral, interpersonal communication & MS Office skills
• Highly self-motivated and directed, with keen attention to detail and sense of initiative
• Able to prioritize and execute tasks in a high-pressure environment
• Strong customer service orientation
• Ability to work in a team-oriented, collaborative environment
• Three to five (3-5) years' hands-on administration experience with Windows Server 2012 to current supported version required
• Windows Server Components; Active Directory, DHCP, DNS, Group Policies controls
• Microsoft Communication and Collaboration products; Office 365 Exchange and SharePoint configuration & administration a plus
• Remote server and system administration tools
• Database administration; SQL Server 2012 to current supported version
• Fiber Channel or iSCSI SAN solutions and Blade Systems infrastructure
• Experience with data center infrastructure
• Strong personal credibility with demonstrated ability to build trusted relationships with client groups
• Ability to read, analyze, and interpret simple documents such as safety rules and regulations, technical procedure manuals, instructions, basic correspondence, email, reports, and memos
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form and to deal with problems involving several concrete variables in standardized situations
• Bachelor's degree in information technology, Computer Science, Computer Engineering, Network Engineering, or a related technical discipline
• Unix/Linux administration preferred
• Server virtualization, VMware vSphere 7.0 to present version preferred
• Cisco networking experiences a plus
• Associate degree in Computer Science or related field, and two years hands on network engineering experience in an enterprise environment required; or equivalent combination of education, training, and experience.
• 3–5+ years of progressively responsible experience in network administration, network engineering, infrastructure engineering, or a related field.
• Three to five (3-5) years’ hands-on administration experience with Windows Server 2012 to current supported version required

Required skills

• Enterprise Network Engineering, TCP/IP, Routing and Switching, VLANs, DNS, DHCP, VPN, Wireless Networking, Network Security, Firewalls, Cisco, Windows Server, Active Directory, VMware vSphere

Preferred skills

• Unix/Linux administration preferred, Cisco networking experiences a plus, Espanola, New Mexico, USA, https://www.santaclaran.com, H1B Sponsorship, Data Powered by, Distribution of Different Job Fields Receiving Sponsorship, Represents job field similar to this job, Marketing, Trends of Total Sponsorships, *2026, (1), Growth Stage, Leadership Team, Kelly Nichols, MBA, Chief Financial Officer, Brian Zanazanian, Chief Operating Officer, Company data provided by, AI Tools, Customize Your Resume, Maximize your interview chances, Build Cover Letter, Make your application stand out, Analyze How Well You Fit, Understand your strength & weakness

Experience

• 2+ years