Network Engineer

Sophos is hiring an On-Site Network Engineer to support the hardware and software infrastructure used by its development and quality assurance teams across global labs and data centers. The role focuses on lab deployment and uptime, troubleshooting, network and systems administration, infrastructure improvements, and maintaining accurate documentation and inventory.

Responsibilities

• Hands-on, in office/lab, NSG-ELS team support of the following
• Install, network and configure firewall appliances, servers and other hardware in the labs
• Install necessary software (typically Linux distributions) in a reproducible manner
• Ensure maximum lab uptime meeting internal organization SLAs
• Support the engineering teams in performing product development and testing and day-to-day operations and maintenance
• Root Cause Analysis of recurring lab infrastructure challenges
• Diagnose and fix hardware or software problems as necessary in supported systems
• Maintain IT components as needed. Configure and maintain networking and site infrastructure (switches, routers, security components, VPNs etc.) as required
• Implement improvements to existing Labs Infrastructure
• Perform backup/restore activities for network device configurations, maintain accurate inventory and documentation, and support lifecycle management (patching, hardware refresh, and decommissioning)
• Responsible for capturing work activity in JIRA and plan effort accordingly using scrum principles

Preferred

• Hands-on experience with DHCP and DNS server configuration, administration, and troubleshooting
• Working knowledge of Windows Server and Active Directory, including user and group management
• Experience working in Software/Hardware QA or a similar testing environment
• DHCP configuration
• administration
• DNS configuration
• DHCP/DNS troubleshooting
• Windows Server
• Active Directory
• group management
• Software/hardware QA
• Testing environments

Benefits

• Bonus eligibility
• A comprehensive benefits package
• A great sense of fun and team spirit
• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Global wellbeing days for employees to relax and recharge
• Monthly wellbeing webinars and training to support employee health and wellbeing

Company

• Cybersecurity platform and managed detection and response services
• Abingdon, Oxfordshire, GBR
• http://www.sophos.com/
• Founded in 1985
• 5001-10000 employees

Qualifications

• Associate degree in Information Technology, Networking, Computer Science, or related field, along with at least 2 years' related experience in network system administration and support experience
• Hands-on experience installing and configuring a wide variety of servers, operating systems, and security appliances in a datacenter environment
• Good working knowledge of network protocols and services (e.g., Transmission Control Protocol (TCP)/Internet Protocol (IP), Domain Name Service (DNS), Dynamic Host Configuration Protocol (DHCP)), routing and switching concepts, VLANs, Wifi, and network monitoring tools
• Experience with firewall administration and VPN technologies
• Comfortable in navigating a Linux command line and OS through command line
• Able to debug Linux system and networking issues
• Experience with virtualized environments such as VMware vSphere, vCenter, Proxmox (KVM)
• Basic knowledge of MySQL database administration and troubleshooting
• Basic knowledge of Shell scripting and Python scripting for configuration, automation, and troubleshooting
• Excellent communication skills, written and verbal
• Excellent organization and time management abilities
• applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship
• Applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship
• Hands-on experience with DHCP and DNS server configuration, administration, and troubleshooting
• Working knowledge of Windows Server and Active Directory, including user and group management
• Experience working in Software/Hardware QA or a similar testing environment
• Associate degree in Information Technology, Networking, Computer Science, or related field, along with at least 2 years’ related experience in network system administration and support experience.

Required skills

• Network Administration, TCP/IP, DNS, DHCP, Routing and Switching, VLANs, Wi-Fi, Firewall Administration, VPN Technologies, Linux Administration, VMware vSphere, VMware vCenter, Proxmox (KVM), MySQL Administration, Shell Scripting, Python, Windows Server, Active Directory, Software/Hardware QA

Experience

• 2+ years