Salesforce Admin / Data Analyst

Eliassen Group is a strategic consulting firm providing technology, business advisory, and life sciences solutions. The Salesforce Admin / Data Analyst will partner with stakeholders to develop scalable Salesforce and data solutions, administer the CRM platform, improve data quality and governance, and generate actionable insights from large datasets.

Responsibilities

• Partner with business stakeholders to elicit requirements and translate them into scalable Salesforce and data solutions
• Administer Salesforce using declarative tools and implement data management best practices
• Own data hygiene activities including quality monitoring, governance alignment, and remediation plans
• Analyze large datasets to generate actionable insights and recommendations
• Design and implement duplicate rules, matching rules, validation rules, and automation to improve data quality
• Define and report Salesforce data hygiene metrics and standards
• Perform root cause analysis to identify process, behavioral, system, or integration drivers of poor data quality and recommend improvements
• Assess integrations and upstream or downstream impacts using a systems-thinking approach
• Export, cleanse, and re-import Salesforce data using SOQL, Data Loader or similar tools, and Excel
• Create clear documentation including solution designs, knowledge articles, and user guides

Preferred

• Salesforce.com Administrator certification desired
• Salesforce Administrator Certification

Benefits

• For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
• W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
• If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Company

• Strategic consulting in technology, business advisory, and life sciences.
• North Reading, Massachusetts, USA
• http://www.eliassen.com/
• Founded in 1989
• 1001-5000 employees

Qualifications

• Bachelor's or equivalent
• 2+ years in application or production support
• 3+ years applying systems analysis methodologies including requirements definition, data analysis, and data mapping
• Demonstrated partnership with business and technology teams to design sustainable solutions
• Hands-on Salesforce administration experience with declarative tools
• Significant contribution to large-scale Salesforce data hygiene initiatives
• Strong data analytics background with large datasets and complex data relationships
• Ability to communicate analytical findings with clear, actionable recommendations
• Data governance experience including ownership, stewardship, and governance models
• Experience with ETL processes, data lakes or warehouses, and analytics platforms such as Power BI
• Proficiency with SOQL, Salesforce Data Loader, and Microsoft Excel features such as PivotTables, Conditional Formatting, and VLOOKUP
• Understanding of relational database concepts and data modeling
• Experience with Snowflake or similar cloud data platforms and semi-structured data such as JSON
• Excellent written and verbal communication with strong active listening
• Ability to multitask and prioritize based on impact, urgency, and SLAs in an agile environment
• Track record of delivering results while maintaining positive relationships and a continuous learning mindset
• Salesforce.com Administrator certification desired
• 2+ years in application or production support.
• 3+ years applying systems analysis methodologies including requirements definition, data analysis, and data mapping.

Required skills

• , Salesforce Administration, Data Analytics, Data Governance, Systems Analysis, Data Hygiene, SOQL, Salesforce Data Loader, Microsoft Excel, Power BI, ETL Processes, Data Modeling, Snowflake

Preferred skills

• Salesforce.com Administrator certification desired

Experience

• 3+ years